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CSR III/Loss Mitigation Specialist at Iowa Bankers Mortgage Corporation
Urbandale, Iowa, United States -
Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Loss Mitigation, Mortgage Banking, Foreclosure Tracking, Financial Analysis, Customer Service, Microsoft Office, Problem Solving, Analytical Decision Making, Document Imaging, Deed-in-Lieu Processing

Industry

Banking

Description
Description Role Definition: Responds to customer inquiries and assists in the servicing department by performing the following duties. Essential Duties and Responsibilities I. Responsible for tracking Active Foreclosure loans to include correspondence with Law firms to complete foreclosure processes. II. Responsible for tracking past due loans for property preservation needs, reviewing borrower financial packages and analyzing for loss mitigation liquidation options according to investor guidelines. Processes pre-foreclosure sales and deed-in-lieu transactions. III. Request and track expense reimbursements from investors for loss mitigation liquidations and foreclosure expenses non-recoverable from borrowers. IV. Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors. V. Performs a variety of clerical duties including filing or imaging of documents. VI. Other duties as assigned. Requirements Required Education: High school diploma or general education degree (GED) Required Work Experience: Two to three years related loss mitigation and mortgage banking experience and/or training; or equivalent combination of education and experience. Technology Skills: Proficient in basic computer skills and all Microsoft Office applications. Required Skills or traits for the position: Accurately and efficiently process transactions. Follow established policies, procedures & guidelines. Demonstrate analytical decision making and problem solving skills.
Responsibilities
The role involves tracking active foreclosure loans, analyzing borrower financial packages for loss mitigation options, and managing pre-foreclosure sales. Additionally, the specialist provides customer service to homeowners and vendors while handling clerical duties and investor expense reimbursements.