CSR at PLANTERS BANK & TRUST CO

Cleveland, Mississippi, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Oriented, Communication Skills, Basic Accounting Knowledge, Computer Skills, Clerical Activities, Cross-Selling, Video Communication, Attention to Detail, Rapport Building, Professionalism, Office Support, Problem Solving, Time Management, Adaptability, Customer Relations

Industry

Banking

Description

Job DetailsJob Location: Cleveland Main - Cleveland, MS 38732Planters Bank & Trust Company Job Notice Planters Bank & Trust Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic by law. Primary Job Description: Attentive to our customer needs with a welcoming personality; possesses a team oriented attitude with a desire to see success in themselves and others. To promote and maintain positive relations with all customers and potential customers; to open new accounts (Checking, Savings, CD’s, IRA’s); to establish a rapport with the customer for cross-selling other bank products; provides general office support with a variety of clerical activities and related tasks; answers all incoming calls, directing calls to appropriate associates in a professional and courteous manner. **Please note- Non qualified applications will not be considered for the position. Likewise, applications with false or incomplete information will also not be considered for the position. QualificationsEducation, Experience, Equipment Skills and other Requirements: High School Diploma or equivalent preferred. Basic Accounting knowledge. Strong verbal, written and telephone/video communication skills. Computer skills keyboard skills, knowledge of various computer programs, word processing software, spreadsheet software, email and use of the Internet. Must be comfortable being on camera and communicating with customers via video monitors. Excellent customer service skills. NCRC Certification minimum level of Bronze Satisfactory Credit Bureau and Background Reporting. Equipment: ten-key calculator, fax machine, photocopier, Integrated Teller Machine. Physical Requirements: Frequency Weight/Pounds Sitting 90% Standing 20% Walking 10% Fine Manipulation of Hands 80% Lifting Frequently 40 lbs Carrying Frequently 40 lbs Pushing/Pulling None Bending/Squatting Frequently

Responsibilities

The CSR is responsible for promoting and maintaining positive relations with customers, opening new accounts, and providing general office support. They will also answer incoming calls and direct them to appropriate associates.