CSR - Teller (Part-Time) at Alliant Bank

Moberly, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

20.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Account Maintenance, Transaction Recording, Inquiry Response, Issue Resolution, Relationship Building, Product Recommendation, Compliance, Interpersonal Skills, Verbal Communication, Listening Skills, Computer Proficiency, Technological Proficiency, Banking Software, Critical Thinking, Clerical Activities

Industry

Banking

Description

Description Alliant Bank is seeking a dedicated and customer-oriented Customer Service Representative/Teller to join our team. As a front-line customer service representative, you will play a crucial role in providing exceptional customer service and creating a positive first impression for our customers. Your responsibilities will include account and service origination and maintenance, as well as responding to customer inquiries both by telephone and in person. Key Responsibilities Key responsibilities for the position include, but are not limited to, the following: Accurately record daily transactions; Assist customers with account inquiries, transactions, and service requests; Efficiently handle customer requests and resolve any issues that may arise; Build and maintain strong customer relationships to enhance customer satisfaction; Identify and recommend products and services that will benefit customers; and Ensure compliance with all banking regulations and internal policies and procedures. Requirements Requirements for the position include, but are not limited to, the following: High School Diploma (associate’s degree, bachelor's degree, or an equivalent finance or banking experience preferred); Knowledge of banking customer service principles and processes; Ability to use mathematics to accurately compute routine transactions; Strong interpersonal skills including verbal communication and listening skills; Computer and technological proficiency; Ability to learn and use banking software; Critical thinking abilities; and Relevant experience performing clerical activities. EEO Statement Alliant Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Responsibilities

The Customer Service Representative/Teller will be responsible for accurately recording daily transactions, assisting customers with inquiries and service requests, and efficiently resolving any arising issues. Key duties also involve building strong customer relationships and identifying beneficial products and services for customers while ensuring regulatory compliance.