CSR -Trucking at CBSL Transportation

Pasadena, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatching, Customer service, Communication, Organizational skills, Multitasking, Conflict resolution, Data entry, Telephone etiquette, E-log, Automated workflow, Form messaging, Tanker operations, ISO standards, DOT compliance, HOS compliance, FMCSA standards

Industry

Truck Transportation

Description

CBSL Transportation Services maintains a drug-free workplace due to the nature of our operations and industry regulations. All candidates must pass a pre-employment drug test, including marijuana. Failure to do so will result in disqualification from the hiring process. Our basis for enforcement lies with Federal Regulations. Exciting Opportunity for CSR (Trucking)! CBSL Transportation Service, Inc. has been providing the highest quality and dependable service to the Bulk Transportation Industry for over 50 years. Our dedication to customer service and the environment lays a foundation for long-term customer partnerships and continued growth. With locations in Pasadena, TX, Reserve, Louisiana and Chicago, Illinois. Summary: The Dispatcher will handle incoming and outgoing communication with customers, drivers and internal departments. The ideal candidate will possess strong organizational skills and ability to multitask. The ability to respond to customer complaints and handle conflict in a professional and effective manner is essential. The candidate will ideally have experience with rail, steamship, port or freight forwarder companies and understands bookings & swings. Duties for Dispatcher include (but not limited to): * Effectively handle escalations and time-critical issues; & perform transactions in a timely and * accurate manner * Keeps files and work area organized * Bring energy, enthusiasm, and a positive attitude to the job * Coordinate equipment needs per loading requirements * Efficiently operates computer terminal and enters data * Communicates and coordinates with drivers, customers and inter-company departments via email or * phone; responds effectively to customer complaints * Uses customer-oriented telephone etiquette to get information, handles customer orders and records * customer requirements on each call or email * Perform other duties and special projects as assigned by Management Job Requirements for Dispatcher Include: * At least 1 year of current Dispatching experience * High School Diploma/GED required * E-log, automated workflow and form messaging experience highly desired * Tanker or ISO Experience * Knowledge and understanding of DOT, HOS & FMCSA standards * Applicants must be at least 18 years of age to be considered. #admin We offer a competitive benefit program: * Weekly Pay * Medical Insurance - Two Plan Options * Vitality Medical Insurance discount program * Dental Plan & Vision Benefits * Paid Time Off (PTO) * 8 Paid Holidays + 1 Floater Holiday * Traditional 401(k) with up to 3.5% match, & a ROTH 401(k) option * After 1 year of service * Short Term/Long Term disability core benefits + buy up options * $25,000 Life insurance core benefit + buy up options * Accidental Death & Dismemberment Insurance (AD&D) * Critical Illness and Accident Insurance * Flexible Spending Account (FSA) & Dependent Care FSA * After 1 year of service * Tuition Reimbursement program **You may apply directly through our website: www.cbsltrans.com and by sending us your resume at recruiting@cbsltrans.com** Employment is contingent upon successful completion of a background investigation. Pre-employment drug screening required. No recruiters or agencies without a previously signed contract. No phone calls please. CBSL Transportation Services Inc. is an Equal Opportunity Employer. Location: 13434 Bay Park Rd. Pasadena, TX 77507

Responsibilities

The dispatcher will manage incoming and outgoing communications with customers, drivers, and internal departments while handling time-critical issues. They are responsible for coordinating equipment needs, performing accurate data entry, and resolving customer complaints professionally.