CSSC Back Office Engineer at Grundfos
Lenexa, KS 66219, USA -
Full Time


Start Date

Immediate

Expiry Date

13 Dec, 25

Salary

0.0

Posted On

16 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

Would you like to work in an international, innovative organization, where we produce high-quality solutions and are constantly looking to enhance existing and develop new offerings? Are you eager to join a professional team and work directly with our customers? Then we have an interesting position in Grundfos for you.

Responsibilities
  • Provide technical assistance to Customers regarding the product sizing, applications, system solutions, accessories, installations, prices, etc. assuring the functionality of the solution in practice.
  • Follow up on Customer interactions within set SLA.
  • Process special orders and inquiries in coordination with the suppliers.
  • Support sales teams by handling tenders and projects, including providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc.
  • Identify business opportunities and handover to external sales.
  • Ensure customer master data is updated on portfolio of customers under their responsibility.
  • Communicate, collaborate, and provide support with the respective product segment or other suppliers, where local problem solving is not available
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