Culinary Operations Lead at ANTHROPIC PBC DBA ANTHROPIC INC

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

185000.0

Posted On

22 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Culinary Operations, Food Service Management, Vendor Relations, Budget Management, Procurement Processes, Quality Control, Project Management, Data Analysis, Communication Skills, Organizational Skills, Nutritional Knowledge, Event Catering, Sustainable Sourcing, Food Safety Regulations, Team Collaboration, Customer Service

Industry

Research Services

Description

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Role Overview We are seeking an experienced Culinary Operations Lead to join our Workplace team at Anthropic's San Francisco headquarters. In this role, you will own the end-to-end operations of our culinary program, ensuring our team has access to high-quality food services that fuel their important work in AI safety and research. You'll be responsible for everything from menu approval and procurement to vendor relations and budget management, creating an exceptional dining experience that supports our mission-driven culture. As Culinary Operations Lead, you will serve as the central point of operational excellence for all food services at our SF headquarters. You'll establish metrics and processes that scale with our growth, coordinate catering for high-priority meetings and events, and build strong vendor relationships that ensure consistent quality and value. This role requires both strategic thinking to optimize our culinary operations and hands-on execution to ensure every detail meets our high standards. Responsibilities: Operational Oversight Own end-to-end culinary operations for San Francisco headquarters, ensuring seamless daily execution and continuous improvement Manage procurement processes including food ordering and small equipment purchases, optimizing for quality, cost, and sustainability Review and approve menus to ensure variety, quality, nutritional balance, and alignment with dietary needs and preferences Coordinate catering operations for company events, ensuring flawless execution and exceptional experiences Manage catering for high-priority meetings in the Executive Briefing Center (EBC), providing white-glove service for critical stakeholder engagements Oversee Jira ticket intake and resolution system, ensuring responsive and efficient service delivery for all culinary requests Metrics and Financial Management Establish and manage operational budgets for SF culinary operations, ensuring fiscal responsibility and cost optimization Develop and track key performance indicators including cost per serving, servings per day, waste reduction, and satisfaction metrics Provide regular reporting and insights to leadership on culinary program performance and opportunities for improvement Implement data-driven approaches to optimize menu planning, procurement, and resource allocation Vendor Relations Develop and maintain strong relationships with food vendors, suppliers, and catering partners Negotiate contracts and pricing to ensure competitive rates while maintaining quality standards Evaluate vendor performance regularly and manage issues proactively to ensure consistent service delivery Stay informed about new vendors and emerging food service trends to continuously improve our offerings Quality Control Establish and enforce quality standards for all food services, from daily meals to special event catering Conduct regular quality assessments and implement corrective actions as needed Gather and analyze feedback from employees to continuously improve the culinary program Ensure compliance with food safety regulations and health department requirements Maintain high standards for presentation, taste, freshness, and service across all culinary operations What We're Looking For: Required Qualifications 5+ years of experience in culinary operations, food service management, or corporate dining program management Proven track record of managing vendor relationships and procurement processes Strong financial acumen with experience managing budgets, analyzing costs, and optimizing operational efficiency Demonstrated ability to establish metrics, track performance, and use data to drive decisions Experience with project management and ticketing systems (Jira experience preferred) Excellent organizational skills with the ability to manage multiple priorities simultaneously Outstanding communication skills and ability to collaborate effectively with cross-functional teams Knowledge of food safety regulations, dietary requirements, and nutrition principles Preferred Qualifications Experience managing culinary operations in fast-growing technology companies or startup environments Background in event catering and high-stakes executive dining services Familiarity with sustainable and ethical sourcing practices Experience building culinary programs from scratch or through periods of rapid scaling Certification in food safety management (ServSafe or equivalent) Culinary degree or professional training in hospitality management Personal Attributes Have a passion for creating exceptional food experiences that bring people together Are detail-oriented and maintain high standards while operating in a fast-paced environment Thrive in ambiguous situations and can build structure and processes where none exist Possess a service-oriented mindset and genuine care for the employee experience Are resourceful and proactive, always looking for ways to improve operations Communicate with kindness and directness, embodying Anthropic's values of high trust and low ego Care about Anthropic's mission and understand the importance of supporting teams doing critical work The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation. Annual Salary: $185,000—$185,000 USD Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

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Responsibilities

The Culinary Operations Lead will oversee the end-to-end culinary operations at Anthropic's San Francisco headquarters, ensuring high-quality food services and exceptional dining experiences. This role includes managing procurement, vendor relations, catering for events, and establishing metrics for operational excellence.