QUALIFICATIONS

• Certification or training in culinary arts preferred (Journeyman Red Seal or equivalent).
• Supervisory experience in restaurant, catering, or institutional settings; senior living experience is an asset.
• Proven leadership and staff motivation skills.
• Commitment to respectful, compassionate senior care.
• Ability to work independently and collaboratively; strong organization and time management.
• Flexible and solution-oriented with a positive attitude.
• Strong interpersonal and customer service skills.
• High standard of hygiene and appearance.
• Willingness to attend Silvera-requested training.
• Certifications required: First Aid, WHMIS, Safe Food Handling.
• Intermediate Microsoft Word and Excel skills.
• Familiarity with MealSuite or Sysco Synergy is an asset.

• Prepare and oversee food delivery in line with Silvera standards (Policy 7.50).
• Supervise and train cooks and kitchen staff to ensure efficient, timely, and cost-effective food service.
• Ensure compliance with health and safety regulations, including safe food handling and sanitation standards.
• Plan menus and utilize food surpluses and leftovers based on resident count, market availability, and preferences.
• Monitor food preparation, portioning, and garnishing to ensure quality and consistency.
• Inspect food and supplies upon delivery for quality and adherence to specifications.
• Manage food and supply ordering based on consumption needs.
• Direct and supervise dining staff schedules, payroll submissions, and leave requests.
• Support and communicate Silvera’s dining service vision and continuous improvement goals.
• Participate in monthly audits and share feedback with leadership.
• Recruit, develop, and manage dining staff according to Silvera policy and employment standards.
• Conduct performance reviews, resolve conflicts, and maintain a respectful, team-oriented kitchen environment.
• Coordinate cleaning schedules for kitchen, dining areas, and storage.
• Maintain inventory and order non-food supplies under the guidance of the Technical Advisor.
• Work within food budget and review menus regularly.
• Oversee implementation of Silvera’s Accounting for Residents procedure.
• Ensure compliance with the Supportive Living Accommodation Licensing Act.
• Direct and assist with food preparation for daily meals and special events.
• Promote and participate in Silvera’s Health and Safety Program and other projects/committees as needed.
• Engage with residents regularly to address feedback and resolve service or food-related concerns.
• Meet and orient new residents on dining services in a timely manner.
• Escalate concerns and report actions to appropriate leadership.
• Lead bi-monthly meetings with Hospitality Supervisor and Resident Dining Council.
• Conduct regular team meetings to ensure open communication with dining services staff.
• Assume leadership in the absence of key roles such as Cook, Hospitality Supervisor, or Community Manager.
• Identify and report safety concerns to relevant personnel.
• Respond appropriately to emergency situations.
• Perform other duties as assigned.