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Cullman - Customer Concierge - Part Time at LongLewis Auto Group
, Alabama, United States -
Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

12.0

Posted On

26 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Telephone Etiquette, Administrative Skills, Clerical Skills, Written Communication, Computer Skills, Interpersonal Skills, Call Logging

Industry

Retail Motor Vehicles

Description
The Receptionist (aka Customer Concierge) answers incoming telephone calls in a friendly, interested, and helpful manner. They gather the appropriate information from the caller in order to transfer the call to the correct person.  In addition, they log missed calls for advisors, log sales calls, and take messages when necessary and sends & responds to electronic communications. The ideal candidate has some customer service training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. Candidates must have a pleasant and courteous personality, strong phone and written communication skills, strong computer skills, and excellent communication and interpersonal skills. Starting Pay: $10-$12 per hour 
Responsibilities
The Customer Concierge manages incoming calls, transfers them to the appropriate personnel, and handles electronic communications. They are also responsible for logging missed and sales calls and taking messages for advisors.