Cultural Experience Ambassador - Cordis, Hong Kong at Careers - Langham Hospitality Group

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Hospitality, Tourism, Communication Skills, Cultural Storytelling, Concierge Support, Front Office Operations, Customer Interaction, Problem Solving, Attention to Detail, Reliability, Patience, Friendliness, Local Culture Knowledge, Guest Well-being

Industry

Hospitality

Description

About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service. We are seeking a person who can assist in vibrant Front Office and Concierge operations in our 5‑star hotel. Are you devoted to? * Providing heart‑felt service and creating memorable cultural experiences for our guests * Greeting / welcoming guests at the ground floor lobby * Sharing engaging stories about our neighbourhood, local traditions and hidden gems * Handling guest services including general inquiries, arrival and departure assistance and concierge support * Leading our signature cultural tour, helping guests discover fun facts, history and nearby attractions, helping guests discover fun facts, history and nearby attractions Are you vibrant with? * Related guest service, hospitality, or tourism experience * Good communication skills and confidence in cultural storytelling * Knowledge of Mong Kok—or enthusiasm to learn and explore the area in depth * A cheerful and energetic approach when interacting with guests Do you have memorable qualities, such as? * Devoted to the well‑being of your guests and colleagues * Genuine, natural, honest, responsible * Reliable, thoughtful, detailed, patient * Friendly, caring, seamless, intuitive * Passionate about sharing local culture and guiding guests through the neighbourhood “Cordis” means HEART in Latin. We look after our colleagues with HEART: * Open culture: You like to express yourself, we like to listen * Agile career opportunities * Global growth opportunities with 35+ new hotel openings in pipeline * Work-life balance (5-day work week) * Free duty meals * Free staff accommodation in overseas hotels * Life, medical/dental, hospitalisation insurance, and more If you are the person we’re looking for, please contact us immediately. Please click Apply Now. Personal data collected will be treated in confidence and used for recruitment purposes only. CORDISHOTELS.COM/HONG KONG 555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG T (852) 3552 3194 F (852) 3552 3079 WhatsApp (852) 6398 6400 For more information about the property, please visit: https://www.cordishotels.com/en/hong-kong/

Responsibilities

Assist in vibrant Front Office and Concierge operations by providing heartfelt service, creating memorable cultural experiences, and handling guest inquiries and support. This includes greeting guests, sharing local stories, and leading signature cultural tours to help guests discover local attractions and history.