Cura Assistant Manager at Creature Comforts Brewing Company

Athens, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Customer Service, Communication, Staff Management, Operations Support, Organizational Skills, Time Management, Problem Solving, Attention to Detail, Interpersonal Skills, Initiative, Judgment, Flexibility, Hospitality, Training, Feedback

Industry

Food and Beverage Services

Description

Description Location: Snow Tire – Athens, GA Job Family: Manager Reports To: Beverage Manager Exemption: Non-Exempt Position Purpose: The Cura Assistant Manager will support the Beverage Manager in leading the Cura team to deliver exceptional guest experiences, maintain efficient operations, and foster a positive and collaborative work environment. The Assistant Manager will focus on team support, excellent customer service, effective communication, and adherence to company standards and expectations. Duties and Responsibilities 1. Team Support and Leadership: Be an active team member who prioritizes the good of the whole team over individual interests. Support the team in maintaining a collaborative and inclusive work environment. Maintain a positive attitude and outlook, setting a good example for others. Communicate politely and respectfully with guests and coworkers. Provide and receive constructive feedback in a positive manner. Lead by example and make decisions based on our company values, ensuring the team is meeting all expectations and upholding our culture and standards. 2. Customer Service and Hospitality: Always provide excellent customer service and hospitality, ensuring the highest-quality experience for our guests. Address guest concerns and feedback promptly and professionally. Foster strong relationships with regular guests and encourage repeat visits. Assist in training staff to deliver exceptional customer service and hospitality. 3. Communication and Engagement: Engage with all educational resources, beverage release information, event information, and lineup note information that is provided. Ensure that staff are well informed and up to date on all relevant information. Communicate effectively with the Beverage Manager and other team members. Keep the team informed about changes to policies, operations, and events. 4. Staff Management: Assist the Beverage Manager in scheduling staff shifts to ensure adequate coverage during operating hours. Demonstrate ability to lead the team on shift in the beverage manager’s absence by making sound, timely decisions and exercising good judgement, including the ability to balance operational needs, guest experience and staff support. Support the training and onboarding of new team members. Monitor staff performance and provide feedback to ensure high standards are maintained. Address performance issues with guidance and support from the Beverage Manager. 5. Operations Support: Assist in ensuring Cura has the necessary supplies to run efficiently. Help maintain a clean, organized, and well-maintained environment. Assist in coordinating maintenance and repairs as needed. Support inventory management and ordering processes. Complete end of day closeouts for shifts. Assist in cocktail menu updates. Requirements Minimum of 6 months of experience in cocktail bar setting or equivalent with an emphasis on team leadership and/or supervisor role. Availability to work nights and weekends as needed. Strong organizational and time-management skills, with the ability to multitask and prioritize effectively. Excellent written and verbal communication skills. Attention to detail and problem-solving abilities. Ability to work independently, take initiative, and make sound judgments. Flexibility to adapt to changing priorities and deadlines. Professional demeanor and strong interpersonal skills. Desire and ability to become an expert in the field. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a constant state of alertness and safe manner. Ability to work in an unfatigued state. Ability to accurately gauge lengths of time and distance. Ability to quickly store and recall instructions in one’s short-term memory. Ability to concentrate. Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms. Ability to work on your feet for up to 8 hours, maintaining a rigorous pace of activity, including walking the equivalent of ~8-10 miles on a shift. The ability to lift an object that weighs within the range of 20-80 pounds. Disclaimer The job description provided here is intended to outline the general nature and key responsibilities of this role. It is not intended to be an exhaustive list of all tasks, duties, and responsibilities that the employee may be required to perform. The employee may be asked to perform other duties as required. Furthermore, the duties and responsibilities of this position may change at any time, with or without notice, based on the needs of the organization.

Responsibilities

The Cura Assistant Manager will support the Beverage Manager in leading the team to deliver exceptional guest experiences and maintain efficient operations. Responsibilities include team support, customer service, communication, staff management, and operations support.