DESCRIPTION

The North America Services Business (NASB) Product team develops products and services across Samsung’s TV’s and Mobile Devices. Our mission in North America Services Business is to inspire and engage users with interactive and imaginative experiences.
The team is seeking a talented individual with strong content curation and operations skills to be part of our team. This position requires the ability to work independently as well as cross-functionally to operate our content experiences on Samsung TV and Mobile devices. You will drive the definition of what and how content appears when our users browse on their devices.
Role and Responsibilities

Responsibilities:

• Working hand-in-hand with our Head of Content and Curation, this role will:
• Develop thematic curations and editorial features within Samsung TV Universal Guide and various TV Apps, in keeping with our Samsung content calendar.
• Collaborate with and effectively support regional product, curator, business development, strategic partnerships managers, marketing, operations, usability design, to enable service excellence and execute regional and global curation, marketing campaigns and promotions.
• Utilize data to extract insights and guide planning for future curation, archive editing and campaigns.
• Using data to interpret user behavior, and effectively curate the service platform to increase retention and subscription rates, while balancing with marketing initiatives and brand focus.
• Attend and participate in standups, brainstorm sessions, presentations as needed with Samsung teams, executives or external partners.
• Work with internal teams and engineering to troubleshoot error or user issues

Qualifications:

• Bachelor’s Degree and 6+ years of relevant experience with curation and content management, TV or web platform preferred.
• Prior experience driving audience engagement through content curation.
• Strong analytical skills and well versed in the use of data, content, and technology to draw conclusions and put results into practice.
• Detail-oriented, with the ability to multi-task and prioritize multiple projects with competing deadlines
• Team player with the ability to collaborate effectively across all levels of organization and with outside partners (project manager o EVP levels)
• Thrives in past paced business environment with the ability to adapt to change
• Prior experience working on a global team: managing, cross training and motivating staff.
• Be able to take the high strategic view as well as dive deep on issues
• Set standards to launch successfully and test before pushing to production
• Experience working with Smart TV Platforms, Media Devices, or Media Services (Pref)

Skills and Qualifications

• Working hand-in-hand with our Head of Content and Curation, this role will:
• Develop thematic curations and editorial features within Samsung TV Universal Guide and various TV Apps, in keeping with our Samsung content calendar.
• Collaborate with and effectively support regional product, curator, business development, strategic partnerships managers, marketing, operations, usability design, to enable service excellence and execute regional and global curation, marketing campaigns and promotions.
• Utilize data to extract insights and guide planning for future curation, archive editing and campaigns.
• Using data to interpret user behavior, and effectively curate the service platform to increase retention and subscription rates, while balancing with marketing initiatives and brand focus.
• Attend and participate in standups, brainstorm sessions, presentations as needed with Samsung teams, executives or external partners.
• Work with internal teams and engineering to troubleshoot error or user issue