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Cust Exp Manager at Honeywell

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Experience Management, Customer Feedback Analysis, Strategy Implementation, Customer Satisfaction, Customer Loyalty, Project Operations, Project Management, Estimation

Industry

electrical;Appliances;and Electronics Manufacturing

Description

As a Customer Experience Manager here at Honeywell, (internally titled Customer Experience Manager) you will be responsible for managing and improving the overall customer experience, ensuring that our customers have exceptional interactions with our products, services, and brand. Your role will involve analyzing customer feedback, identifying pain points, and implementing strategies to enhance customer satisfaction and loyalty. By effectively managing the customer experience function, you will contribute to enhancing our reputation as a customer-centric organization and driving business growth. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Responsibilities

The manager will be responsible for managing and improving the overall customer experience, ensuring exceptional interactions with Honeywell's products, services, and brand. This involves analyzing customer feedback, identifying pain points, and implementing strategies to enhance satisfaction and loyalty.