Cust Exp Professional at Honeywell

Bucharest, , Romania -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

0.0

Posted On

27 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SAP, Advanced Excel, PowerPoint, Project Management, Financial Reporting, Data Analytics, Order Management, Problem Solving, Decision Making, Communication Skills, Accounting, Billing Statistics, Financial Close Processes, Customer Experience, Process Improvement, English Fluency

Industry

Automation Machinery Manufacturing

Description

Honeywell International Inc. is a Fortune 100 industrial technology company that makes a variety of commercial and consumer solutions, engineering services and aerospace systems for a wide variety of customers, from private consumers to major corporations and governments. The company operates four business units, known as Strategic Business Units – Honeywell Aerospace, Honeywell Building Technologies (HBT), Safety and Productivity Solutions (SPS), and Honeywell Performance Materials and Technologies. HONEYWELL CONNECTED ENTerPRISE (HCE) We are building a smarter, safer, and more sustainable world. That’s the power of Connected. That’s the power of Honeywell. Our company invents and manufactures technologies that address some of the most critical challenges around energy, safety, security, productivity and global urbanization. We are uniquely positioned to blend physical products with software to support connected systems that improve buildings, factories, utilities and aircraft and that enable a safer, more comfortable and more productive world. Our solutions enhance the quality of life of people around the globe and create new markets and even new industries. Customer Experience Professional As Customer Experience Professional you are a valuable business partner, ensuring value creation being a part of the OM team and support Sales, Finance, Credit and Collection, Disputes. The candidate will be given the opportunity to influence the direction of the role. The position will require significant interaction with project managers, work closely with cross functional departments in addition to controllership, so effective communication skills are essential. 20% Financial projects 40% Reporting / analytics 40% Operational Projects * Provide necessary support in specific “global” projects. * Identify and drive improvements of current processes, in finance/accounting information and increase effectiveness. * Document activity processes and procedures for future reference. * Act as Order management and support SAP developments. Reporting / analytics * Defining reporting packages and dashboards to enable business management to continuously measure and optimize business performance in all key functional areas * Producing reports that enable continuous measurement and optimization of all key aspects of our business f.e. billing stats * Proactively identifying, communicating and reporting. Operational * Issue invoices based on the contracts and Po in place, handle decommissioning and disputes. * Provide exceptional Customer experience by responding to inquiries and resolving challenges in a timely manner, ensuring customers receive accurate information and support. * Partnership with Controllership, Finance and Sales to ensure operational efficiencies and transparency and timing of financial results * Drive, review and back up for monthly close processes by ensuring the entity’s financial transactions are properly accounted for and correctly reported on a basis, in accordance with Honeywell accounting policies. * Other order management duties where required Education level and/or relevant experiences: * University Degree in Finance/Accounting, Business Administration or related fields * A minimum of 3 years’ working experience in accounting, order management or finance * Fluent English writing & speaking skills required Knowledge and skills (general and technical): * Able to work in a team (Team player) as well as independently (“Hands on” mentality”) * A good communicator and work very accurately * Pro-active, flexible and able to deal with changes * Strong analytical, problem solving and decision making * Advanced Excel, PPT, Project & outlook skills, SAP * The ability to plan and prioritize own work to meet quality standards and deadlines. We offer: * Competitive Salary regularly increased based on your performance * Enjoy 25 vacation days per year, plus extra days off for life's special events * We provide meal vouchers * Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers) * Medical Insurance Plan paid by the company * Christmas and Easter bonuses * Recognition & referral bonus programs * Comprehensive induction, ongoing training and development to set you up for success * In-house and external learning platforms (Udemy) to continue to expand your skills * Work experience opportunities to help you grow your career with us * Global employee networks to help you connect and grow * Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters * In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids * Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment * Your family is growing while working at Honeywell? We congratulate you by offering special bonuses * Frequent Employee Engagement activities fostering an inclusive and diverse work environment * 3 + 2 hybrid work arrangement to support your work-life balance * Flexible working hours * Fresh fruit days in the office We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future! #TheFutureIsWhatWeMakeIt #FutureShaper #LI-Hybrid Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Responsibilities

The role focuses on managing order processes, issuing invoices, and handling disputes to ensure a high-quality customer experience. It also involves creating reporting dashboards and driving financial and operational projects to optimize business performance.