Custodial Supervisor at Goodwill Industries of Central Texas

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

21.0

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Custodial Services, Audits, Inspections, Policy Development, Communication, Performance Management, Quality Control, Safety Procedures, Coaching, Training, Mentoring, Time Management, Inventory Management, Customer Service, Bilingualism

Industry

Non-profit Organizations

Description

Summary of Position The Custodial Supervisor (CS) is responsible for managing day-to-day planning and implementation of all custodial activities. The CS ensures that the custodial team achieves daily service goals and contractual compliance through active supervision, hands-on audits and inspections at assigned worksites. The CS supervises a diverse workforce, including individuals with disabilities. The CS is a working supervisor position, completing all custodial duties as necessary to meet daily expectations. Job Description Role and Responsibilities * Ensures that the custodial team completes work at assigned contract sites within established deadlines and scope of work * Fulfills all custodial duties to ensure daily completion of the scope of work. * Achieves daily service goals and contractual compliance through active supervision, hands-on audits and inspections at assigned worksites. * Assists management in developing policies, processes, and workflow procedures for the custodial team. * Communicates effectively and professionally, both verbally and in writing, with building managers and employees. * Reports custodian operational issues to leadership as necessary. * Addresses and resolves employee performance and quality control issues. * Executes continuous improvement strategies, work practices, procedures and quality control plans for assigned worksites. * Maintains processes and procedures ensuring the safety of our employees. * Reports safety hazards and ensures the custodial team adheres to safety procedures. * Coaches, trains, mentors, and provides support to all custodial team members. * Manages time and attendance entry and edits, payroll hours worked to budget and achieves metrics. * Submits supply orders and manages custodial supply inventory levels at assigned worksites. * Maintains and reports all equipment and fleet requirements including maintenance and repairs. * Adheres to established departmental dress code. * Adheres to assigned work schedule * Delivers exceptional customer service. * Represents the organization in the community in a positive manner. * Other duties as assigned. Supervisory Responsibility This position has supervisory responsibilities over custodial team members. Required Skills & Qualifications * High School Diploma or equivalent * 1 year supervisory experience. * 2 years experience in commercial custodial services. * Bilingual in Spanish and/or American Sign Language preferred. * Experience with disabled or disadvantaged populations. * Knowledge of methods, materials, and equipment used in custodial work, including safety practices. * Valid driver’s license with approved driving record, liability insurance, vehicle in good working condition to travel for work related business. * Approved background check per site requirements. Physical Requirements * Ability to work in a non-climate-controlled environment. * Must be able to lift and carry up to 50 pounds at times. * Must be able to stand, bend and twist for eight hours. Leadership Competencies * Nurtures our Culture and Mission * Gets Results Through Self and Others * Inspires and Develops Talent * Collaborates and Connects Across Boundaries All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.

Responsibilities

The Custodial Supervisor manages the daily planning and implementation of all custodial activities, ensuring the team meets service goals and contractual compliance through active supervision and hands-on audits. This role is a working supervisor position, requiring the completion of all necessary custodial duties to meet daily expectations.