JOB DESCRIPTION: CUSTODIAN (Relief) Position Overview: Reporting to a Program Manager, the role of Custodian provides a clean, tidy, and safe environment (inside and outside), ensuring that service delivery has the highest quality outcomes for all those using The INN. Services are delivered in a positive and welcoming work environment from a lens of cultural humility with a guest-centered, trauma informed, anti-oppression approach. Conditions of Employment: Proof of being fully vaccinated for COVID-19 is mandatory. Clean and completed Police Vulnerable Sector Check at Employee’s own expense. Original document. Certification in CPR and First Aid at Employee’s own expense.
Custodians must expect to be in potentially threatening situations while performing their duties at The INN. It is an emotionally challenging and physically demanding job and Custodians need to be capable at all times to: ✓ Alternate sit/stand or walk/run at will. ✓ Climb up and down stairs repeatedly. ✓ Safely and quickly, run to or from an incident.
KEY RESPONSIBILITIES: Service:
1. Treat the property of The INN and City of St. Thomas with due care.
2. Model and actively promote a positive environment at the shelter, where every individual is treated with courtesy, respect, and compassion.
3. Represent the organization in a positive, professional, and engaging manner.
4. Demonstrate the ability to maintain confidentiality.
5. Apply attention to detail and demonstrate initiative in identifying and remedying issues and areas requiring attention.
6. Demonstrate the ability to organize work.
7. Demonstrate the ability to work independently with minimal supervision and participate as an active and responsible team member in a cooperative team environment.
8. Responsible for any combination of cleaning duties to maintain defined work areas inside and outside the shelter building.
9. Completely clean and disinfect all touch points daily.
10. Ensure the daily upkeep of the facility i.e., empty all garbage receptacles, put garbage in dumpster and put out recycling on designated garbage day and return recycling when emptied, vacuum all carpeted areas, sweep all tiled areas, wash floors and baseboards in tiled areas, clean all glass areas; windows and ledges etc. using a ladder where and when needed, dust all offices and furnishings.
11. Ensure that guest belongings are stored, retrieved, and catalogued in accordance with procedures.
12. Ensure all duties assigned to shifts are completed in accordance with the position task list.
13. Ensure regular cleaning and maintenance of appliances, following appropriate instructions for use or maintenance. In situations where appliance appears broken or damaged, repairs may be required, alert management through email or phone (contact info is accessible through The INN internal documentation platforms).
14. Ensure that the bed bug checks are completed in conjunction with the shelter staff and complete bagging and tagging procedures where required.
15. Ensure kitchen cleanliness at all times, clean and polish sinks, toilets and counter tops, mirrors, and fixtures; clean washrooms (toilets, sinks, floors), restock washrooms and hand sanitizers, and distribute received material as required.
16. Wipe down all tables, chairs, and door handles, and checks, cleans, moves, arranges, and dusts furniture as required.
17. Identify and report to management any repairs that may require an external service provider.
18. Check doors and windows to ensure building security at beginning and end of shift.
19. Alert management if regularly used items, i.e., mops, brooms, lights, supplies etc., are in short supply or out of supply and replenishing/purchasing is required.
20. Perform minor repairs such as electrical (change light bulbs) and plumbing (unblocking toilets, troubleshooting flushing issues), report safety concerns and major repair issues to management.
21. Spot wash accessible walls, spot cleaning as required.
22. Ensure the building is ready for internal and community partner groups as scheduled.
23. Maintain the security of The INN’s property at all times. This will include locking doors and checking that all main floor furnishings (tables and chairs) are kept in appropriate places.
24. Ensure the general upkeep of external property, keeping sidewalks and entrances clear of snow and ice, including salting, clean up of patio area including litter pick up and pick up of sharps and para as required, emptying of sharps container and cigarette receptacles.
25. Monitor all areas including outside alleyway for waste and hazardous materials and appropriately pick up, dispose of and clean area.
26. Assist with shelter laundry as required, particularly as it relates to custodial items.
Health and Safety:
27. Contribute to the safety of staff, guests, visitors, and donors (i.e., clear fire exits, clean spillage; no obstacles inside and outside the building, keep sidewalks and entrances clear of snow and ice, including salting, litter pick up etc.).
28. Monitor and refill mixed cleaner bottles with appropriate solution (i.e., ensure that if it is the bleach bottle that it is under the dispensing machine bleach nozzle), ensure that all bottles contain solutions that match and are compliant with their WHMIS label.
29. Ensure all WHMIS bottle labels are maintained (i.e., if label is damaged, replace label).
30. Advise management immediately of any safety and security needs.
31. Report immediately to management all workplace injuries or illness.
32. Follow through on all safety and security procedures (including fire) as outlined in the policy and procedures manual.
33. Work in a manner as required by the employer and use the prescribed safety equipment, personal protective equipment, and clothing.
34. Work in compliance with OH&S Act and Regulations and abide by The INN’s health and safety policies and procedures.
Perform other position related duties as identified, required and/or assigned by management.

EXPERIENCE AND SKILLED KNOWLEDGE:

1. Prior related experience an asset including life skills, custodial, and general familiarity with cleaning and maintenance procedures and equipment.
2. Physical and mental ability to perform the duties of the job including lifting and carrying objects up and down stairs.
3. Knowledge of Health & Safety standards and ability to apply.
4. Good listening and interpersonal skills, good oral and written communication skills.
5. Working with disadvantaged individuals in a diverse environment.
6. Understanding and maintaining healthy boundaries with guests.
7. Using tact and diplomacy when dealing with the others.
8. Operating related equipment.
   This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the incumbent.
   This job description will be reviewed by the employee and supervisor on a regular basis.
   Job Types: Part-time, Casual
   Pay: From $18.57 per hour

Benefits:

• Casual dress

Schedule:

• Every Weekend
• Holidays
• Weekends only

Experience:

• Cleaning: 1 year (preferred)
• janitorial: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In perso

Please refer the Job description for details