Custody Case Manager (Prison Offender Manager) at Catch22

Royal Borough of Greenwich, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

31582.0

Posted On

24 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Offender management, Case management, Risk assessment, Rehabilitation, Mentoring, Youth justice, Intervention planning, Professional boundaries, Collaboration, Resilience, Attention to detail, Record keeping, Deadline management, Crisis management

Industry

Non-profit Organization Management

Description

Company Description At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. In Social Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential. In HMP Thameside, Catch22 provides Offender Management services and support for adult male prisoners from entry to prison right through to their transition back into community life. You can find further information on the OMU service through our website. Job Description This is a full-time prison/office based role. There is the option for compressed hours on a 4 day week, or 9 day fortnight if deemed appropriate. This is not a hybrid/remote role. An exciting opportunity to work for the Offender Management unit (OMU) at HMP Thameside, the only OMU in the country delivered by a third sector organisation since its opening in 2012. Following a recent Prison inspection, Charlie Taylor (HM Chief Inspector of Prisons) described this service to be "the best provision (he) had seen during the last year". We are seeking a driven individual who strives for best practice and is passionate in making a difference to people’s lives. In this role you will have the opportunity to be part of a high performing Offender Management Service with its function to identify, assess, address, and reduce risks of sentenced prisoners, whilst also motivating them to engage positively within custodial regime. Want to be part of this amazing team? Will you be committed to supporting and empowering service users to reintegrate into the community? If yes, we would like to hear from you. Qualifications Knowledge and skills: Understanding or awareness of the factors that contribute to offending behaviour. Knowledge of rehabilitation. Understanding of professional boundaries when working with vulnerable people. Essential criteria: Ability to proactively manage a caseload and work collaboratively with other agencies. Ability to work well in high pressured environments and be resilient to change. Attention to detail particularly relating to recording of work and meeting of deadlines. Willingness to undertake additional training and development Additional Information Those interested in applying for this opportunity should review the Job Information Pack to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF2259T in your message so that we can identify the opportunity. When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed. Contract: Permanent Hours & work pattern: Full time, 38 hours per week. Salary: £31,582.00 Career Family & Scale: Operations – Practitioner, London Location: HM Prison Thameside, Griffin Manor Way, London SE28 0FJ Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Where a deadline is advertised, Catch22 reserves the right to withdraw the post from advertisement without notice. Closing Date: 1630 on 13th of May 2026. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date. We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time. Screening: Successful admission to post subject to enhanced DBS check, HMPPS vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do. Proactive Recruitment Strategy: We are proactively recruiting to build a pool of pre-cleared candidates for future vacancies, for some of our opportunities. While we may not be able to offer an immediate role, successful applicants will undergo all relevant pre-employment checks, enabling them to join our workforce promptly when a position becomes available. This approach is based on expected leavers over the coming 3 month period and ensures a smooth transition into the team as opportunities arise. To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position. Use of AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities. Catch22’s Commitment to Opportunity & Progression At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line. Catch22’s Commitment to Ban the Box Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see our statement of commitment on hiring people with convictions for more information. Missing Links? A number of our job aggregators do not allow for us to use hyperlinks in our advertisements. To view information contained within these links, please click apply, where you will be taken to the advert in our ATS. This will allow you to view and access the links contained within our adverts. Social Media Search Please note, we may conduct an online search as part of our due diligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media. Vetting Requirements This role is subject to the satisfactory completion of relevant pre-employment checks, which may include HMPPS vetting, NPPV, or other role-specific security clearances. Any offer of employment will be conditional upon the successful outcome of these checks. Where clearance is not granted, or is subsequently withdrawn, Catch22 reserves the right to withdraw the offer of employment. Catch22 Justice requests no contact from agencies or media sales Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. Contract type: Permanent Department: Justice Service type: Offender Management Unit - HMP Thameside

Responsibilities

The role involves identifying, assessing, and addressing the risks of sentenced prisoners while motivating them to engage positively with the custodial regime. The manager will also support service users in their transition and reintegration back into community life.