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Custome care at Alex Staff Agency

Limassol, Limassol, Cyprus -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Support, Attention To Details, Problem-Solving, Verbal Communication, Written Communication, Account Checking, Transaction Monitoring, Electronic Verification

Industry

Staffing and Recruiting

Description

Your role is to be the voice of the company, to support customers and help them feel confident in any situation. If you are attentive to details, speak several languages and want to develop in an international environment, this job is for you! Key Responsibilities: Communication with clients by phone and e-mail Providing quality customer support Checking accounts in accordance with IEC standards Monitoring of transactions and customer actions, their analysis and response Assistance to the team on issues related to customer transactions Conducting electronic verification Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Experience in customer service or related field is a plus. Ability to work in a fast-paced environment. Proficiency in Uzbek, English and Russian languages Medical insurance; Office on the first coastline; Greek lessons; Corporate mobile communication.

Responsibilities

The primary role involves acting as the company's voice to support customers, ensuring they feel confident in all situations through communication via phone and email. Key duties include providing quality support, checking accounts against IEC standards, and monitoring/analyzing customer transactions.