POSITION OVERVIEW:

The position covers managing communication with the customers, maintenance of the SAP system to ensure orders are fulfilled, and planning of production to meet customers needs. You will perform sales & forecasting analysis in order to set high standards for forecast accuracy.

• Processing orders, stock maintenance and reporting in SAP system.
• Production planning to meet customer demands and Ball business plan.
• Management of day to day customer relationship.
• Delivery management with Logistics provider and customer specific logistics analysis.
• Management of movement of support stock into the UK from outside of the EU.
• Sales reporting.
• Design processing with Graphics Controller.
• Customer sales forecasting and analysis.
• Customer visits & relationship management, development of customer initiatives.
• Support to Customer Fulfilment Manager on KPI data including Slow and non-moving inventory, OTIF.
• Assist sales and finance with customer credit balances to meet KPI requirements and speedy resolution to invoice/credit queries.
• Management of Regional ends planning as required.
• Liaison with plant management on operational, technical and commercial issues.