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Customer Account Manager at Alma Lasers

Kayseri, Central Anatolia Region, Turkey -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Account Management, Customer Service, International Shipping, Logistics, Excel, Interpersonal Skills, NetSuite, Communication

Industry

Medical Equipment Manufacturing

Description

Description Entering new orders to NetSuite, and check new orders placed by OM team. Backlog ongoing maintenance including request dates, status, forecast Prepare daily shipping/packing plan and check it after PPWK is done. Organize and coordinate export shipments. Prepare DHR’s for daily/weekly production plan. Maintain close communication with sales reps. and distributers, to check their demands and inform them about shipping schedule, delays/material issues. Internal communication with other departments (finance, purchasing, regulations, production control, packing, IT, service, engineering) in order to support distributer’s requests and improve work processes. Requirements At least 3 years of experience in similar roles (Account Management / Customer Service) Proven experience working in a global environment-mandatory Experience in international shipping/logistics- mandatory English- fluent Strong Excel skills Strong interpersonal skills Netsuite - advantage Bachelor’s degree / Industrial Engineering and Management diploma - advantage

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Responsibilities

The Customer Account Manager is responsible for entering new orders into NetSuite, maintaining backlog, and preparing shipping plans. They will also coordinate with sales reps and distributors to manage demands and communicate shipping schedules.