Qualifications:

• Significant experience within internal sales
• A team player who can work with urgency and motivate the wider team
• Flexible and adaptable approach to problem solving
• Proactive and solution focused
• Excellent verbal and written communication skills
• Working experience of ERP, CRM systems and Power BI would be advantageous
• Contract negotiation and project pricing experience
• Excel+ skills including pivot table and data cubes would be advantageous
• Data and cost analysis experienc

• Direct responsibility and main contact point for managing all aspects of allocated customer accounts
• Pricing and contract negotiation on customer portfolio
• Stock/forecast/contract management for customers
• Customer reporting and KPI management – both internal and external
• Item catalogue, artwork and specification responsibility
• Maintain and grow current customer base
• Develop and maintain positive business relationships with the customer portfolio
• Develop projects within the customer relationship to future proof, problem solve or grow
• Liaison point between the customer and all other elements of the business; communicate customer needs and manage demands back to the business
• Lead/support with in-person/virtual meetings as required
• Identify solutions and developments with the customer base
• Be proactively responsible for ensuring a high level of consistent customer service to be delivered at all times; including coordinating with all other Amcor team members involved with the customer
• Work with sales teams to support/develop new business opportunities; onboarding management
• Be the point of contact to resolve any customer concerns of issues which arise
• Participate as the sales/customer representative as and when site requires (internal or external)
• Monitor the customer budget, explaining costs and managing terms
• Ensure customers receive requested products, information and services in a timely fashion
• Report on dedicated business area/sector/customer base
• Ensure that client needs are understood and satisfied by Amcor
• Maintain customer information
• Contribute information or ideas to sales strategies; monitor competitors, understand wider market, suggest development plans and manage customer solutions

Qualifications:

• Significant experience within internal sales
• A team player who can work with urgency and motivate the wider team
• Flexible and adaptable approach to problem solving
• Proactive and solution focused
• Excellent verbal and written communication skills
• Working experience of ERP, CRM systems and Power BI would be advantageous
• Contract negotiation and project pricing experience
• Excel+ skills including pivot table and data cubes would be advantageous
• Data and cost analysis experience