Customer Account Manager, Caramel and Bakery Fillings at Skjodt-Barrett Foods

Brampton, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

0.0

Posted On

29 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Account Management, Sales Growth, Analytical Mindset, Data-Driven Presentations, Market Knowledge, Commercial Acumen, Innovation, Collaboration, Executional Excellence, Strategic Planning, Forecasting, Relationship Building, Consultative Approach, Detail-Oriented, Communication Skills, Performance-Driven

Industry

Food and Beverage Manufacturing

Description

Who we are Skjodt-Barrett is a world-class manufacturer of food solutions and custom ingredients for North America's most beloved and trusted brands. We take pride in working closely with our customers to understand their unique needs and create innovative, individualized solutions that deliver joy to their customers. A family-founded company started over 40 years ago, we are backed by the investment company Axel Johnson Inc (AJI). With their investment and support, we are well-positioned to foster growth and explore new opportunities. Our customers, blue-chip international brands and mid-sized producers alike, are why we exist. Our teams of innovators, communicators, and managers are the people who meet their needs, build trust, and work to exceed their expectations. Who we need Reporting to the Ingredients Division Lead, we are hiring a Customer Account Manager, Caramel and Bakery Fillings. As part of our fastest-growing division, you will act as the primary liaison between customers and internal teams, driving sales growth, strengthening partnerships, and ensuring exceptional service and flawless execution. With a strong analytical mindset, you will deliver data-driven presentations, forecasts, and strategic insights that inform business decisions and fuel customer success. This is an opportunity to represent a category leader and become a trusted advisor to leading manufacturers of bakery, snack, and bar products. You will use your market knowledge and commercial acumen to introduce innovation, shape product solutions, and drive growth through insight, collaboration, and executional excellence. This position may be based at our Brampton corporate headquarters or remote, depending on the candidate’s location and experience. The role requires up to 25% travel across North America to support key customer and business initiatives. Who you are You have experience selling ingredients or inclusions to bakery, bar, or snack manufacturers, and you know how to speak their language. You understand the pace, pressure, and complexity of scaling innovation within leading food companies. You are commercially sharp, technically credible, and thrive in a fast-moving, entrepreneurial environment. What’s in it for you Impact, ownership, and visibility. You will represent a category leader trusted across North America. You will own a portfolio that wants a strategic advisor, not just an account manager, bringing insights that influence product direction, shape customer roadmaps, and guide internal investment. Your work will be seen, heard, and valued by senior leaders who rely on your voice to help steer the future of our Caramel & Fillings business. Growth in every direction. You will gain a level of cross-functional exposure rarely offered in traditional account management roles. From working hands-on with R&D and Operations to participating in pricing strategy, forecasting cycles, and commercial planning, you will strengthen both your technical and business acumen. For someone who wants to advance into senior commercial leadership, this role offers the breadth, mentorship, and real responsibility needed to get there. A portfolio that wins. Skjodt-Barrett is the partner of choice for many of the continent’s most influential bakery, snack, and bar brands. You will represent a trusted, respected manufacturer known for its formulations, flexibility, and speed. Backed by strong operational capabilities, you will have the advantage of selling into a category with real momentum, strong brand equity, and the ability to innovate fast. What you will be doing Drive growth in Caramel & Fillings. You will identify and secure new business within bakery, bar, and snack manufacturing channels. From caramel layers and fruit fillings to bake-stable inclusions, you will position Skjodt-Barrett Foods as the partner of choice for differentiated taste, flexibility, and speed to market. Manage strategic accounts. You will deepen partnerships with existing customers to ensure exceptional service, innovation alignment, and growth across SKUs and product lines. Acting as the bridge between customers and internal teams in R&D, Operations, and Supply Chain, you will coordinate product launches and ensure flawless execution from concept to commercialization. Lead strategic planning and forecasting. You will translate market and customer insights into actionable growth strategies. By contributing to monthly and annual planning cycles, you will lead pricing and forecasting discussions and gather market intelligence to inform business decisions and shape the future direction of our Caramel and Fillings division. You bring: The industry experience. You have a proven track record in ingredient or inclusion sales within the bakery, bar, or snack manufacturing space. You understand the dynamics of selling into this market, from R&D collaboration to procurement negotiation and commercialization, and can navigate complex B2B sales cycles with confidence. The consultative approach. You build trusted, influential relationships across functions and levels. You ask insightful questions, listen actively, and translate technical capabilities into customer value and actionable solutions that drive growth. The drive. You bring persistence, follow-through, and entrepreneurial focus to everything you do. Detail-oriented and accountable, you take ownership of deliverables and thrive in a performance-driven culture. The analytical acumen. You are skilled in Excel, forecasting, and CRM tools, using data to shape strategy, identify opportunities, and support persuasive sales planning. The communication skills. Clear, confident, and credible, you can engage effectively with executives, buyers, and R&D teams alike, representing the company with professionalism and integrity. Why join? We've got great taste. We care deeply about fostering a culture of transparency, responsibility, and integrity. It’s what drives us to make great-tasting, convenient, and healthy ingredients that our customers depend on. With a focus on nurturing and growing our employees' careers and professional satisfaction, we believe in open communication, idea sharing, and knowledge building. Skjodt-Barrett is committed to building an inclusive culture that helps to create longevity, growth, and innovation in the food industry. We are working towards a sustainable future. We believe that what’s good for people and the planet is good for profit. It is everyone’s responsibility to do their part. We recognize the growing need to prioritize sustainability in manufacturing, and we continue to take steps to evolve. We strive to accelerate the adoption of sustainable packaging and food products to be a responsible partner for our customers and for the greater good. We take our role as a supply chain partner to heart and adhere to a strict Supplier Code of Conduct to ensure that our vendors uphold the integrity and values we live by. We believe actions speak louder than words. Every day, we come together to exceed the expectations of our customers, each other and ourselves, inspired by our values: We care. About family, honesty, and respect. We communicate. Across every level, often, effectively, and clearly. We Empower. With trust, integrity, and accountability. We Deliver. Every time, through teamwork, innovation, and results. Apply now. At Skjodt-Barrett, we aim for diversity, equity, accessibility and inclusion in all of our operations and interactions. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we are looking for and want to play an integral role in delivering innovative food product solutions, apply to express your interest. What you can expect from our interview process: A virtual interview with a Talent Advisor to discuss your interest in the role and the company. The conversation will be recorded using BrightHire, an AI-powered video interview tool. Additional details will be shared when you are invited to interview. A virtual interview with the Ingredients Division Lead, North America, focusing on how your skills and experience align with the needs of the team and the organization. A virtual panel interview with cross-functional team members, including a Customer Account Manager and leaders from the Product Development and Commercialization teams, to explore collaboration and alignment across departments. A final interview with the Chief Revenue Officer (virtual) and the Ingredients Division Lead (in person), providing an opportunity to exchange perspectives on strategic growth and the future direction of the division. Skjodt-Barrett welcomes and encourages applications from people with disabilities. Please let us know what accommodations you require across the selection process. #LI-DNI #LI-Remote

Responsibilities

Drive growth in Caramel & Fillings by identifying and securing new business within bakery, bar, and snack manufacturing channels. Manage strategic accounts to deepen partnerships and ensure exceptional service and innovation alignment.