Customer Account Manager - Finger Lakes, NY at Advance Auto Parts
Ithaca, NY 14850, USA -
Full Time


Start Date

Immediate

Expiry Date

07 Nov, 25

Salary

71225.0

Posted On

08 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Processing, Powerpoint, Procedural Manuals, Automotive Aftermarket, Business Correspondence, Excel, English

Industry

Marketing/Advertising/Sales

Description

ESSENTIAL JOB SKILLS NECESSARY FOR SUCCESS AS A CAM

  • Working knowledge of Advance products and services and the ability to market those products and services to meet customer need
  • Working knowledge of the APAL system, including Inventory Management and processing of Commercial account paperwork
  • Working knowledge of automotive systems and traditional automotive aftermarket
  • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
  • Strong presentation and verbal and written communications skills, including ability to write reports, business correspondence and procedural manuals
  • Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
  • Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
  • Ability to review and analyze business reports, such as profit and loss statement (P&L)
  • Think strategically, analyze issues and options, and effectively manage and facilitate change
  • Ability to work an assortment of days, evenings, and weekends as needed
  • Ability to travel overnight occasionally

PRIOR EXPERIENCES THAT SET A CAM UP FOR SUCCESS

  • Proven sales track record with 3-5 years related selling experience.

EDUCATION

  • High School diploma or general education degree (GED)
  • Associate’s degree or equivalent from a two-year college or technical school preferred
Responsibilities
  • Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts
  • Implement new Commercial Sales programs, as well as support current programs
  • Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers. Maintain database of account sales call activity, etc.
  • Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met
  • Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company
  • Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities
  • Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.
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