Customer Account Manager - Pune at GKN DRIVELINE NEWTON LLC

pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Communication Skills, Team Collaboration, Negotiation Skills, Leadership Qualities, Problem Solving, Business Development, Key Account Management, Budget Preparation, Market Analysis, Customer Engagement, Cost Competitiveness, Supply Chain Management, Competitive Analysis, Profitability Metrics, Health and Safety Compliance

Industry

Motor Vehicle Manufacturing

Description

Role Title: Assistant / Deputy Manager Function: Commercial Sub-Function: Management & Support Leadership Framework: Manager Problem-Solving Level: Defines New Concepts and Thinking Key Internal Partners: Central Purchase, Plant Operations, Finance, Regional & Global Account Teams Key External Partners: Customers including Tata Motors, Bajaj Auto, MG Motors, Stellantis, and Fiat Role Purpose & Value: This role serves as a front-line contact responsible for sales, business development, and key account management for North customer accounts. These accounts contribute approximately 30–40% of GKN India's volumes and revenues. Key Responsibilities: Drive new business development through pre-RFQ engagement with customer engineering, purchasing, and development teams. Manage RFQ generation and quote preparation, including breakdowns, walkthroughs, and negotiations. Engage with customers before RFQs to gather competitive insights on products, pricing, development, and sourcing to help GKN submit competitive proposals. Maintain and improve profitability for both current and new business. Prepare budgets and conduct mid- and long-range planning (4YP), including demand planning based on customer and market inputs. Support the development and execution of customer business strategies. Develop a deep understanding of customer systems, portals, vehicle cycle plans, market positions, growth strategies, sourcing enablers, technology needs, and competitor activities to align GKN strategies. Conduct periodic visits and engagements to build long-term strategic partnerships with customers. Understand pricing mechanisms and ensure timely pricing settlements with customers. Support or lead VAVE initiatives, ECNs, and resourcing activities to maintain cost competitiveness and profitability. Adhere to GKN’s Health, Safety, and Environment guidelines. Support plant functions in resolving supply chain issues, overdues, and quality concerns. Maintain and develop costing databases and support internal and external MIS requirements. Be familiar with global key account management ways of working and basic business profitability metrics. Conduct competitive analysis and intelligence mapping to leverage business advantages. Essential Qualifications & Experience: Bachelor of Engineering (MBA optional) with 8–10 years of experience in the auto component industry, preferably with tier-1 system suppliers. Essential Competencies: Strong analytical and reasoning skills, good communication abilities, excellent team collaboration, persuasive and assertive mindset, decision-making and negotiation skills, and potential leadership qualities.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Customer Account Manager is responsible for driving new business development and managing key customer accounts, which significantly contribute to GKN India's volumes and revenues. This includes engaging with customers, preparing quotes, and maintaining profitability while supporting business strategies.