Customer Account Manager – Wholesale (Out of Home Ice cream) at The Magnum Ice Cream Company

Kingston, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

0.0

Posted On

01 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

P&L Ownership, Revenue Growth, Profitability, Market Share, Stakeholder Management, Relationship Building, Commercial Acumen, Promotional Strategy, Performance Monitoring, Cross-functional Partnership, Analytical Skills, Data Interpretation, Strategic Planning, Negotiation, Communication

Industry

Food and Beverage Services

Description

Looking for Your Dream Job? Join The Magnum Ice Cream Company! Ice Cream Job Title :Customer Account Manager – Wholesale (Out of Home Ice cream) Scope: Full-Time Location: Kingston upon Thames The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. We dream big but keep things simple to act fast.If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! Job Purpose This role sits within the Wholesale team — the beating heart of our Out of Home Ice Cream business. We are a fast‑growing part of the organisation, with a clear ambition to be the fastest‑growth channel in our business You will lead the growth agenda across three of our largest independent wholesale partners, delivering full end‑to‑end ownership of the commercial plan. With a strong support structure, you will be instrumental in shaping and executing our future ice cream strategy in Wholesale. The role requires a high degree of customer-facing time, a passion for building relationships, and the ability to turn insights into action across a sophisticated and fast-moving customer base. Responsibilities The scope and main responsibilities of this role. Responsibilities Full responsibility for the business P&L across x3 national independent frozen wholesalers, driving revenue, profitability and market share. Deliver both short‑term financial targets and long‑term strategic growth goals. Secure internal alignment and unlock budgets by influencing senior stakeholders. Act as the face of Ice Cream with Wholesale customers, working closely with the Convenience, Leisure and QSR channel leads to create a connected, future-fit strategy and winning JBPs. Create and manage the rolling activity plan including promotional strategy, supported by continuous performance monitoring. Build strong, sustainable relationships across customer organisations, facilitating engagement at senior levels. Ensure perfect execution of the activation plan by partnering cross‑functionally and driving aligned delivery across channels. Guide shopper and trade marketing teams on investment levels based on ROI and commercial insight. Proactively develop your own skills and capabilities. Role model the behaviours expected across OOH Ice Cream and support teammates as required. Organise and prioritise workstreams to maximise customer-facing time and business delivery. Knowledge, Experience & Skills Required Essential: Strong communication and analytical skills. Proven commercial acumen and experience with P&L ownership or delivery. Excellent stakeholder management and relationship‑building capability at multiple seniority levels. Strong attention to detail and proven track record of delivery. Ability to prioritise effectively and meet deadlines with accuracy. Self‑motivated, comfortable working autonomously. Competitive mindset with a drive to win in market. Ability to interpret data and translate insights into action. Desirable: Experience in wholesale, convenience or foodservice channels. People management experience. Experience building and executing customer strategy. Ice cream/frozen category experience. Experience developing and pitching for new business. Team membership Team Leader OOH team (Wholesale) OOH Customer Director Also has key interfaces with: Brand Managers, Category Managers, Business Partners (Finance, Supply Chain) ABOUT THE MAGNUM ICE CREAM COMPANY: With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization : We are all about growth We operate with speed and simplicity We win together with fun We boldly innovate to disrupt our industry We care and challenge We are experts in the Ice Cream Category ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE? Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application. ADDITIONAL INFORMATION The Magnum Ice Cream Company embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. For the recruitment of this position, we would like to emphasize that local conditions apply to the position Disclaimer Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We take pleasure seriously. Join the Ice Cream team now! #TMICC ABOUT THE MAGNUM ICE CREAM COMPANY: With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization : · We are all about growth · We operate with speed and simplicity · We win together with fun · We boldly innovate to disrupt our industry · We care and challenge · We are experts in the Ice Cream Category ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE? Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application. You may notice references to Unilever, as well as Unilever’s policies and terms and conditions, on this career site. This is because we are still sharing some services under the terms of our separation from the company. Please be aware that your application and the information you submit via this site will go directly and exclusively to The Magnum Ice Cream Company for roles within The Magnum Ice Cream Company . If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! Grow Fast. Make an Impact. Shape the Future of Ice Cream. If you want to grow fast, make an impact, and shape the future of Ice Cream, this is the place for you. At The Magnum Ice Cream Company, we offer a unique mix of global scale and start-up spirit, being a €8.3billion powerhouse with an agile, entrepreneurial mindset. With career opportunities in over 40 markets, this is a place where growth, innovation, and performance are cultivated and rewarded. A place where you have the freedom to disrupt and grow. A place where we operate with speed and agility, amongst diverse and inclusive teams in an environment where we care for and challenge each other at the same time. Join us as we create extraordinary careers - just like our ice cream creates extraordinary moments. Because life tasted better with ice cream.

Responsibilities

The role involves leading the growth agenda across three major independent wholesale partners, taking full end-to-end ownership of the commercial plan and driving revenue, profitability, and market share for the assigned business P&L. Key duties include securing internal alignment, acting as the face of the company to wholesale customers, and creating/managing the rolling activity and promotional strategy.