Customer Account Representative at Alphabe Insight Inc

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

57000.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organizational Skills, Time Management, Problem-Solving, Attention To Detail, Account Management, Client Relationship Management, Microsoft Office Proficiency, CRM Systems Proficiency

Industry

Public Relations and Communications Services

Description

Company Description Catch Vibe Voice is a forward-thinking organization dedicated to delivering high-impact communication and business solutions. We believe in building strong, long-term partnerships through professionalism, strategic insight, and measurable results. Our culture is built on collaboration, performance, and continuous growth. We empower our team members with the tools, structure, and leadership support needed to succeed in a competitive marketplace. Job Description We are seeking a motivated and detail-oriented Customer Account Representative to join our San Antonio team. In this role, you will serve as a key point of contact for our clients, ensuring seamless communication, account coordination, and service excellence. You will manage assigned accounts, address inquiries, provide product and service information, and contribute to maintaining high levels of client satisfaction and retention. Responsibilities Serve as the primary contact for assigned customer accounts Build and maintain strong, long-term client relationships Respond promptly to customer inquiries and resolve concerns professionally Maintain accurate account records and update client information Coordinate with internal teams to ensure timely service delivery Identify opportunities to enhance customer experience and account value Prepare account reports and provide updates to management Qualifications Strong communication and interpersonal skills Excellent organizational and time management abilities Problem-solving mindset with attention to detail Ability to manage multiple accounts simultaneously Professional demeanor and client-focused approach Proficiency in Microsoft Office and basic CRM systems Additional Information Competitive salary ($54,000 – $57,000 annually) Opportunities for professional growth and career advancement Ongoing training and skill development Supportive and collaborative team environment Performance-based growth opportunities Stable, full-time position in a professional office setting

Responsibilities

The representative will act as the primary contact for assigned client accounts, focusing on seamless communication, account coordination, and service excellence. Key duties include managing accounts, addressing inquiries, providing product information, and ensuring high client satisfaction and retention.