Customer Account Representative at Alphabe Insight Inc

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

62000.0

Posted On

10 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Relations, Client Service, Communication Skills, Organizational Skills, Attention To Detail, Project Management, Microsoft Office Suite, CRM Systems, Client-Focused Attitude, Problem Solving, Strategic Thinking, Interpersonal Skills, Feedback Management, Service Optimization, Client Retention

Industry

Public Relations and Communications Services

Description

Company Description About Us At Elevare Branding, we are a forward-thinking marketing and client solutions agency dedicated to helping brands elevate their presence and build meaningful customer relationships. Our team thrives on creativity, precision, and professionalism—delivering tailored strategies that drive measurable results. We believe in developing our people as much as we do our clients, fostering an environment where innovation and growth go hand in hand Job Description Job Description We are seeking a dedicated Customer Account Representative to join our dynamic client relations team. The ideal candidate will act as a trusted point of contact for our clients, ensuring seamless communication, prompt support, and the successful delivery of branding projects. This role requires a blend of professionalism, strategic thinking, and interpersonal excellence. Key Responsibilities Serve as the primary contact for assigned client accounts, ensuring satisfaction and long-term relationships. Coordinate project timelines, deliverables, and communications between clients and internal teams. Understand client needs and provide proactive solutions that align with Elevare Branding’s standards of excellence. Prepare account reports and performance summaries for internal review and client presentation. Manage feedback and implement necessary adjustments to optimize service and results. Support the development of new strategies to enhance client retention and engagement. Qualifications Qualifications Bachelor’s degree in Business Administration, Communications, Marketing, or related field. Minimum of 1–2 years of experience in account management, customer relations, or client service (branding or marketing industry preferred). Excellent communication and organizational skills with strong attention to detail. Ability to manage multiple projects and priorities in a fast-paced environment. Proficiency in Microsoft Office Suite and familiarity with CRM systems. A professional, client-focused attitude with a passion for delivering exceptional service. Additional Information Benefits Competitive annual salary ($57,000 – $62,000). Opportunities for career advancement and professional growth. Supportive and collaborative team environment. Comprehensive training and skill development programs. Paid time off and health coverage options.

Responsibilities

Serve as the primary contact for assigned client accounts, ensuring satisfaction and long-term relationships. Coordinate project timelines, deliverables, and communications between clients and internal teams.