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Customer Account Representative at Alphabe Insight Inc
Austin, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

59000.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Verbal Communication, Written Communication, Organization, Attention To Detail, Client-Focused, Problem-Solving, Critical Thinking, Independence, Collaboration

Industry

Public Relations and Communications Services

Description
Company Description Swift7 Consultants is a results-driven consulting firm focused on delivering structured client solutions and long-term value. We work closely with organizations to strengthen client relationships, streamline communication, and support sustainable business growth. Our culture emphasizes professionalism, accountability, and continuous development, providing team members with the tools and support needed to succeed in client-facing roles. Job Description The Customer Account Representative serves as a key point of contact between the company and its clients. This role is responsible for managing accounts, maintaining strong client relationships, and ensuring consistent communication aligned with company standards. The ideal candidate demonstrates professionalism, attention to detail, and the ability to handle multiple accounts while delivering high-quality service. Responsibilities Act as the primary contact for assigned client accounts Maintain accurate and up-to-date client records Respond to client inquiries in a timely and professional manner Coordinate internally to ensure client needs are met efficiently Monitor account activity and identify opportunities for service improvement Ensure compliance with company policies and communication standards Qualifications Strong verbal and written communication skills High level of organization and attention to detail Ability to manage multiple accounts simultaneously Professional demeanor and client-focused mindset Strong problem-solving and critical-thinking abilities Ability to work independently and collaboratively Additional Information Competitive salary ($56,000 – $59,000 annually) Growth opportunities within the organization Structured onboarding and ongoing training Supportive and professional work environment Long-term career development pathways
Responsibilities
The Customer Account Representative acts as the primary contact for assigned client accounts and is responsible for maintaining strong client relationships. They ensure consistent communication and monitor account activity to identify opportunities for service improvement.