Customer Account Representative at Alphabe Insight Inc

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

61000.0

Posted On

27 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Problem Solving, Communication, Collaboration, Attention To Detail, Account Management, Process Improvement, Customer Service

Industry

Public Relations and Communications Services

Description

Company Description About Us At Hype Tier, we believe that leadership is cultivated through vision, initiative, and growth. Our company stands at the forefront of innovation and business excellence, dedicated to developing future leaders who can drive meaningful change. We offer a collaborative and empowering environment where ideas thrive, and individuals are encouraged to lead with purpose and confidence. Job Description Job Description We are seeking a motivated Customer Account Representative to join our growing team. This position plays a key role in maintaining strong relationships with our clients, ensuring their satisfaction, and supporting them with exceptional service. The ideal candidate will be detail-oriented, professional, and eager to contribute to a dynamic work environment focused on growth and client success. Responsibilities Serve as the primary point of contact for assigned client accounts. Provide accurate and timely information regarding products and services. Handle client inquiries, requests, and issues with professionalism and efficiency. Collaborate with internal departments to ensure customer needs are met. Prepare reports, maintain client records, and support account management activities. Contribute to process improvements that enhance the client experience. Qualifications Job Description We are seeking a motivated Customer Account Representative to join our growing team. This position plays a key role in maintaining strong relationships with our clients, ensuring their satisfaction, and supporting them with exceptional service. The ideal candidate will be detail-oriented, professional, and eager to contribute to a dynamic work environment focused on growth and client success. Responsibilities Serve as the primary point of contact for assigned client accounts. Provide accurate and timely information regarding products and services. Handle client inquiries, requests, and issues with professionalism and efficiency. Collaborate with internal departments to ensure customer needs are met. Prepare reports, maintain client records, and support account management activities. Contribute to process improvements that enhance the client experience. Additional Information Benefits Competitive annual salary ($58,000 – $61,000). Opportunities for professional growth and advancement. Supportive, collaborative team culture. Comprehensive training and continuous learning environment. Health and wellness programs. Full-time, on-site position in Washington, DC.

Responsibilities

The Customer Account Representative serves as the primary point of contact for assigned client accounts, ensuring their satisfaction and providing exceptional service. This role involves handling client inquiries and collaborating with internal departments to meet customer needs.