Customer Account Representative at Alphabe Insight Inc

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

62000.0

Posted On

07 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strong Communication, Interpersonal Skills, Attention To Detail, Organizational Abilities, Multitasking, Deadline Management, Problem-Solving, Proactive Approach, Professional Demeanor, Customer-Focused Work Ethic, Independent Work, Collaborative Work, Fast-Paced Environment, Proficiency In Office Tools

Industry

Public Relations and Communications Services

Description

Company Description Swift7 Consultants is a forward-thinking firm committed to delivering strategic, efficient, and high-impact solutions for organizations seeking operational growth. We pride ourselves on precision, professionalism, and a culture built on integrity, collaboration, and continuous improvement. Our team thrives in dynamic environments and is dedicated to guiding clients through complex projects with clarity and excellence. Job Description We are looking for a highly organized and client-focused Customer Account Representative to join our team in Miami. This role plays a key part in maintaining strong client relationships, supporting account needs, and ensuring a seamless and professional customer experience. The ideal candidate is proactive, detail-oriented, and committed to providing outstanding service. Responsibilities • Serve as the main point of contact for assigned client accounts. • Manage customer inquiries with professionalism and timely resolution. • Monitor account activity and ensure client needs are met. • Support internal teams by facilitating communication between departments and clients. • Maintain accurate records, documentation, and account updates. • Assist in identifying opportunities to enhance client satisfaction and service quality. • Contribute to a smooth onboarding process for new clients. • Uphold company standards in professionalism, service excellence, and confidentiality. Qualifications Strong communication and interpersonal skills. • High attention to detail and strong organizational abilities. • Ability to multitask and manage deadlines effectively. • Problem-solving mindset with a proactive approach. • Professional demeanor and customer-focused work ethic. • Ability to work independently and collaboratively in a fast-paced environment. • Proficiency in standard office and administrative tools. Additional Information Competitive annual salary: $57,000 – $62,000 • Opportunities for career growth and professional development • Supportive and collaborative work environment • Skill-building and internal training opportunities • Stable full-time position with long-term potential

Responsibilities

The Customer Account Representative serves as the main point of contact for assigned client accounts, managing inquiries and ensuring client needs are met. They also facilitate communication between internal teams and clients while maintaining accurate records and contributing to client satisfaction.