Customer Account Representative at Alphabe Insight Inc

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

62000.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Relationship Management, Problem-Solving, Organizational Skills, Time Management, Customer Focus, Attention to Detail, Teamwork, Interpersonal Skills, Professionalism, Willingness to Learn

Industry

Public Relations and Communications Services

Description

Company Description Skillbridge Academy is a forward-thinking educational organization dedicated to empowering individuals through high-quality learning experiences and professional development. We pride ourselves on fostering a welcoming, organized, and growth-oriented environment where both students and staff can thrive. Our team values professionalism, collaboration, and continuous improvement. Job Description We are seeking a highly motivated and professional Customer Account Representative to join our Miami-based team. This role is ideal for individuals who excel in communication, relationship management, and problem-solving. As a key point of contact for our clients, you will ensure exceptional service while supporting account growth and long-term customer satisfaction. Responsibilities Serve as the primary contact for assigned customer accounts Build and maintain strong, professional relationships with clients Respond to inquiries and provide timely, accurate solutions Manage account information and ensure data accuracy Collaborate with internal teams to support customer needs Identify opportunities to enhance customer experience and retention Maintain a high standard of professionalism and service quality Qualifications Strong verbal and written communication skills Excellent organizational and time-management abilities Customer-focused mindset with attention to detail Ability to work effectively in a team-oriented environment Strong problem-solving and interpersonal skills Professional attitude and willingness to learn new skills Additional Information Competitive salary ($57,000 – $62,000 annually) Clear growth and advancement opportunities Professional skill development and ongoing training Supportive and collaborative work environment Stable, full-time position Opportunity to build a long-term career with a growing organization

Responsibilities

The Customer Account Representative serves as the primary contact for assigned customer accounts and is responsible for building and maintaining strong relationships with clients. They respond to inquiries, manage account information, and collaborate with internal teams to enhance customer experience.