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Customer Account Representative at Alphabe Insight Inc
Louisville, Kentucky, United States -
Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

59000.0

Posted On

23 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Organizational Skills, Problem-Solving, Detail-Oriented, Microsoft Office Suite

Industry

Public Relations and Communications Services

Description
Company Description GG Media is a forward-thinking event management company dedicated to delivering exceptional experiences that leave a lasting impression. Our team thrives on creativity, precision, and passion, working together to bring every event to life with excellence. We value professionalism, collaboration, and the growth of our team members as we continue to set the standard in the events industry. Job Description We are seeking a motivated and detail-oriented Customer Account Representative to join our team. In this role, you will serve as a primary point of contact for our clients, ensuring seamless communication, satisfaction, and support throughout their journey with GG Media. Responsibilities: Manage and maintain strong client relationships, ensuring their needs are met efficiently. Serve as the main point of contact for client inquiries and account-related requests. Coordinate internally with various departments to ensure smooth delivery of products and services. Track and report client interactions, account performance, and service issues. Identify opportunities to improve client experience and streamline processes. Qualifications Strong communication and interpersonal skills. Ability to manage multiple tasks and priorities effectively. Detail-oriented with strong organizational skills. Problem-solving mindset with a proactive approach. Proficient in Microsoft Office Suite or similar software. Additional Information Competitive salary of $56,000 - $59,000 per year. Opportunities for professional growth and career advancement. Supportive and collaborative work environment. Comprehensive benefits package.
Responsibilities
The Customer Account Representative will manage and maintain strong client relationships while serving as the main point of contact for client inquiries. They will also coordinate with various departments to ensure smooth delivery of products and services.