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Customer Account Representative at Alphabe Insight Inc
Boston, Massachusetts, United States -
Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

63000.0

Posted On

10 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Attention To Detail, Client Relationship Management, Problem Solving, Team Coordination, Record Keeping, Sales Support, Client Insights

Industry

Public Relations and Communications Services

Description
Company Description About Us At Sharpcontra, we believe that exceptional leadership is the cornerstone of organizational success. Our mission is to identify, develop, and empower the next generation of leaders who can drive innovation, foster collaboration, and inspire excellence. As a forward-thinking organization, we take pride in our commitment to professional growth, ethical leadership, and long-term impact within our community and industry. Job Description Job Description We are seeking a motivated Customer Account Representative to join our dynamic team in Boston. In this role, you will serve as a key point of contact for clients, ensuring that their needs are met efficiently and that every interaction reflects the Sharpcontra standard of excellence. This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities Build and maintain positive relationships with clients, ensuring satisfaction and trust. Manage client accounts, handle inquiries, and provide timely solutions to requests. Coordinate with internal teams to ensure seamless service delivery. Prepare and maintain accurate records of client communications and transactions. Identify opportunities to improve account performance and client experience. Support sales and management teams with reporting and client insights. Additional Information Benefits Competitive annual salary ($58,000–$63,000). Opportunities for career growth and advancement. Comprehensive training and ongoing professional development. Supportive and collaborative work environment. Health and wellness benefits package.
Responsibilities
The Customer Account Representative will build and maintain positive relationships with clients, ensuring satisfaction and trust. They will manage client accounts, handle inquiries, and provide timely solutions to requests.