Customer Account Representative at Alphabe Insight Inc

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

62000.0

Posted On

22 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Problem-Solving, Organizational Skills, Time Management, Account Management, Customer Service, Client Relations, Attention To Detail, Proactive Mindset, Collaboration, Microsoft Office Suite, CRM Platforms

Industry

Public Relations and Communications Services

Description

Company Description About Us – Beloform At Beloform, we specialize in delivering exceptional project solutions across diverse industries, combining strategic planning with seamless execution. Our team thrives on collaboration, innovation, and delivering value through well-managed, results-driven initiatives. Headquartered in Atlanta, GA, we support businesses in achieving excellence through structured project coordination, timely delivery, and operational efficiency. Job Description Job Description We are currently seeking a highly motivated and detail-oriented Customer Account Representative to join our team. This position plays a vital role in managing client accounts, ensuring client satisfaction, and providing solutions that support long-term partnerships. The ideal candidate will be an excellent communicator with a proactive mindset and strong organizational skills. Responsibilities Serve as the primary point of contact for assigned client accounts Manage daily account operations and respond to customer inquiries in a timely and professional manner Monitor account performance and provide updates or solutions as needed Maintain accurate client records, data, and documentation Collaborate with internal departments to ensure client needs are met Identify opportunities to enhance client satisfaction and increase account value Resolve customer issues effectively, ensuring a positive client experience Qualifications Qualifications Bachelor's degree in Business, Communications, or related field (or equivalent experience) 1–3 years of experience in account management, customer service, or client relations Strong communication, interpersonal, and problem-solving skills Highly organized with attention to detail and time management Ability to work independently and in a team environment Proficient in Microsoft Office Suite and CRM platforms Additional Information Benefits Competitive annual salary: $57,000–$62,000 Opportunities for professional growth and career development Supportive, collaborative work environment Comprehensive training and onboarding program Paid time off and company-recognized holidays Monday to Friday schedule with consistent hours

Responsibilities

The Customer Account Representative serves as the primary point of contact for assigned client accounts, managing daily operations and ensuring client satisfaction. They monitor account performance, resolve customer issues, and collaborate with internal departments to enhance client relationships.