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Customer Account Representative at Alphabe Insight Inc

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

63000.0

Posted On

30 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Customer-Focused Mindset, Organizational Skills, Time-Management, Multitasking, Problem-Solving, Attention To Detail

Industry

Public Relations and Communications Services

Description

Company Description Dinamic AS Group is a forward-thinking organization specializing in high-quality event execution and brand experiences. We pride ourselves on professionalism, precision, and teamwork, creating memorable events that leave a lasting impact. Our culture values reliability, growth, and individuals who take pride in delivering excellence. Job Description We are seeking a motivated and detail-oriented Customer Account Representative to join our team in Chicago, IL. In this role, you will serve as a key point of contact for our clients, ensuring outstanding service, effective communication, and seamless account support. This position is ideal for individuals who enjoy working with people, solving problems, and contributing to a results-driven organization. Responsibilities Serve as the primary contact for assigned customer accounts Maintain and strengthen relationships with clients through consistent communication Address customer inquiries and provide timely, accurate solutions Monitor account activity and ensure client needs are met Collaborate with internal teams to deliver high-quality service Maintain organized and up-to-date account records Identify opportunities to improve customer satisfaction and retention Qualifications Strong communication and interpersonal skills Customer-focused mindset with a professional approach Excellent organizational and time-management abilities Ability to multitask and prioritize in a fast-paced environment Problem-solving skills with attention to detail Comfortable working independently and as part of a team Additional Information Competitive salary ($58,000 – $63,000 annually) Opportunities for professional growth and career advancement Supportive and collaborative work environment Ongoing training and skill development Stable, full-time position with long-term potential

Responsibilities

The Customer Account Representative will serve as the primary contact for assigned customer accounts and maintain relationships through consistent communication. They will address inquiries, monitor account activity, and collaborate with internal teams to ensure client needs are met.