Customer Account Representative at Alphabe Insight Inc

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

63000.0

Posted On

14 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organizational Skills, Documentation Skills, Problem-Solving, Customer Service, Collaboration, Attention to Detail

Industry

Public Relations and Communications Services

Description

Company Description Beloform is a forward-thinking advertising and brand strategy company dedicated to elevating businesses through impactful communication, refined creative direction, and data-driven campaigns. We partner with clients across multiple industries to transform ideas into powerful market presence. Our team values precision, innovation, and a commitment to delivering work that stands out in both quality and strategy. At Beloform, we foster a professional environment where talent is supported, growth is encouraged, and excellence is the standard. Job Description The Customer Account Representative will serve as a primary point of contact for clients, ensuring seamless communication, effective issue resolution, and consistent support. This role requires strong organizational skills, a proactive mindset, and the ability to maintain high standards of professionalism while managing multiple client accounts. Responsibilities Manage assigned customer accounts with attention to detail and timely follow-through. Provide high-quality support by addressing inquiries, identifying needs, and offering appropriate solutions. Maintain accurate records of client interactions, updates, and account progress. Collaborate with internal departments to ensure customer needs are met efficiently. Prepare account updates, performance summaries, and relevant documentation as needed. Strengthen long-term client relationships through consistent communication and service excellence. Support operational improvements by offering feedback and identifying opportunities to enhance processes. Qualifications Strong communication and interpersonal skills. Ability to manage multiple priorities while maintaining accuracy and professionalism. A proactive and customer-focused approach to problem-solving. Solid organizational and documentation skills. Ability to collaborate effectively with internal teams. Commitment to delivering exceptional client service. Additional Information Competitive annual salary of $58,000 – $63,000. Opportunities for professional development and long-term career growth. Supportive and collaborative work environment. Skill-building and training programs. Stable, full-time position with clear advancement pathways.

Responsibilities

The Customer Account Representative will manage assigned customer accounts, ensuring effective communication and issue resolution. They will collaborate with internal departments to meet customer needs and maintain accurate records of client interactions.