Customer Account Representative at Alphabe Insight Inc

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

62000.0

Posted On

11 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Attention To Detail, Organizational Abilities, Problem-Solving, Customer Support, Adaptability, Collaboration

Industry

Public Relations and Communications Services

Description

Company Description Park 6 Logistic is a forward-thinking logistics and operations firm dedicated to optimizing the way businesses move, deliver, and communicate. Our success is built on innovation, precision, and a deep commitment to providing exceptional client experiences. As we continue expanding, we are seeking talented professionals who are ready to contribute to a fast-paced environment where creativity and strategic thinking drive meaningful impact. Job Description We are seeking a Customer Account Representative to join our team in Austin, TX. This role is essential in supporting client relationships, coordinating service requests, ensuring high-level communication, and maintaining accurate account information. The ideal candidate is organized, proactive, and committed to delivering a superior customer experience while contributing to the operational success of the company. Responsibilities Manage and maintain ongoing communication with assigned customer accounts. Coordinate service requests, schedules, and order updates in a timely and accurate manner. Monitor account activity and identify opportunities for improved service and operational efficiency. Ensure accurate and complete documentation of customer interactions and service details. Collaborate with internal departments to support seamless logistics and service delivery. Provide clear and professional solutions to customer inquiries and concerns. Maintain a strong understanding of company services, processes, and performance standards. Qualifications Strong communication and interpersonal skills. High attention to detail with excellent organizational abilities. Ability to manage multiple tasks, deadlines, and customer requests efficiently. Problem-solving mindset with a proactive approach to customer support. Ability to work independently while also collaborating effectively with internal teams. Adaptability and willingness to grow within a dynamic logistics environment. Additional Information Competitive annual salary between $57,000 and $62,000. Professional growth and advancement opportunities. Supportive and collaborative work environment. Skills development and ongoing training programs. Full-time position with long-term stability.

Responsibilities

The Customer Account Representative will manage ongoing communication with assigned customer accounts and coordinate service requests. They will also monitor account activity to identify opportunities for improved service and operational efficiency.