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Customer Account Representative at Alphabe Insight Inc
Rochester, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

55000.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Organizational Skills, Time Management, Problem-Solving, Attention to Detail, Client-Focused, Team Collaboration

Industry

Public Relations and Communications Services

Description
Company Description At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients. Job Description We are seeking a Customer Account Representative to serve as a key point of contact between the company and our clients. This role is ideal for a detail-oriented professional who thrives in a client-focused environment and enjoys maintaining long-term relationships. You will play an essential role in ensuring client satisfaction, coordinating account needs, and supporting internal teams to deliver consistent service excellence. Responsibilities Act as the primary contact for assigned customer accounts Build and maintain strong, professional relationships with clients Address client inquiries and ensure timely resolution of requests Coordinate with internal departments to support account needs Maintain accurate records and documentation of client interactions Monitor account activity and identify opportunities for improvement Ensure a high standard of service and client satisfaction at all times Qualifications Strong communication and interpersonal skills Professional demeanor with a client-first mindset Excellent organizational and time-management abilities Ability to work independently and collaboratively within a team Attention to detail and problem-solving skills Comfortable working in a structured, performance-driven environment Additional Information Competitive salary ($51,000 – $55,000) Growth opportunities within a professional organization Structured training and skill development Supportive and collaborative work environment Stable, full-time position with long-term career potential
Responsibilities
The Customer Account Representative will act as the primary contact for assigned customer accounts and build strong relationships with clients. They will ensure client satisfaction by addressing inquiries and coordinating with internal departments.