Customer Account Representative at Alphabe Insight Inc

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

57000.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client-facing, Relationship-building, Communication, Interpersonal skills, Organizational skills, Time management, Analytical thinking, Problem-solving, Adaptability

Industry

Public Relations and Communications Services

Description

Company Description Swift7 Consultants is a dynamic consulting firm dedicated to delivering strategic communication and operational solutions that empower organizations to grow with clarity and precision. Our team is composed of forward-thinking professionals who value structure, innovation, and measurable results. We believe that effective communication is the foundation of every successful organization, and we are committed to building systems that drive performance, alignment, and long-term growth. Job Description Swift7 Consultants is seeking a Customer Account Representative to join our Cincinnati team. This role is designed for a driven and detail-oriented professional who thrives in client-facing environments and values relationship-building. As a Customer Account Representative, you will serve as a primary point of contact for assigned accounts, ensuring client satisfaction, resolving inquiries, and identifying opportunities to enhance service delivery and account growth. Responsibilities Manage and maintain relationships with assigned customer accounts Serve as the main liaison between clients and internal teams Address client inquiries, provide accurate information, and resolve concerns in a timely manner Monitor account performance and identify opportunities for improvement or expansion Maintain detailed account records and prepare reports as needed Support onboarding processes for new clients Collaborate with team members to meet company performance objectives Qualifications Strong communication and interpersonal skills Professional demeanor and client-focused mindset Excellent organizational and time management abilities Analytical thinking and problem-solving skills Ability to work both independently and within a team structure Adaptability in a fast-paced business environment Additional Information Competitive annual salary ($53,000 – $57,000) Clear growth opportunities within the organization Professional development and ongoing training Supportive and structured team environment Performance-based advancement pathways Full-time, stable employment with long-term career potential

Responsibilities

The Customer Account Representative will act as the primary contact for assigned accounts, focusing on ensuring client satisfaction and resolving inquiries. This role also involves monitoring account performance and identifying opportunities for service enhancement and growth.