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Customer Account Representative at Alphabe Insight Inc

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

52000.0

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal skills, Customer service, Sales, Account management, Upselling, Problem-solving, Attention to detail, Organizational skills, Multitasking, Computer proficiency

Industry

Public Relations and Communications Services

Description

Company Description At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Position Overview The Customer Account Representative manages client accounts by maintaining relationships, providing support, and assisting with account growth. This role includes both customer service and sales-oriented responsibilities. Key Responsibilities Manage and maintain customer accounts and relationships Communicate with clients regarding services, promotions, and updates Identify opportunities for account growth and upselling Resolve customer concerns and ensure satisfaction Maintain accurate records of account activity Collaborate with sales and marketing teams Qualifications Strong communication and interpersonal skills Customer-focused with an interest in sales and account management Problem-solving abilities and attention to detail Organizational and multitasking skills Basic computer proficiency Team-oriented mindset Additional Information Competitive salary package ($48,000 – $52,000 per year) Opportunities for professional growth and career advancement Hands-on training and skill development Supportive and collaborative work environment Stable full-time position with long-term potential

Responsibilities

The Customer Account Representative is responsible for managing client accounts by maintaining relationships, providing support, and actively assisting with account growth. This involves communicating updates, identifying upselling opportunities, and resolving customer concerns to ensure satisfaction.