Customer Account Representative at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

59000.0

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Account Management, Client Relationship Building, Needs Assessment, Solution Provision, Service Delivery Coordination, Account Performance Monitoring, Inquiry Resolution, Upselling, Record Keeping, Communication, Interpersonal Skills, Organization, Time Management, Problem-Solving, Decision-Making, CRM Systems

Industry

Public Relations and Communications Services

Description

Company Description Elevare Branding is a dynamic marketing and brand strategy firm committed to elevating businesses through precision, creativity, and operational excellence. Our team partners with organizations to build strong brand identities, execute impactful campaigns, and deliver measurable growth. We pride ourselves on professionalism, innovation, and a collaborative culture that empowers every team member to contribute meaningfully to our continued success. Job Description We are seeking a motivated and detail-oriented Customer Account Representative to join our Houston team. This role is responsible for managing client accounts, ensuring satisfaction, and serving as a primary point of contact between our company and our valued partners. The ideal candidate is professional, organized, and committed to delivering exceptional service while contributing to overall business growth. Responsibilities Serve as the primary contact for assigned client accounts Build and maintain strong, long-term client relationships Understand client needs and provide tailored solutions Coordinate internally to ensure timely and accurate delivery of services Monitor account performance and provide regular updates Address client inquiries and resolve concerns efficiently Support account growth through strategic upselling opportunities Maintain accurate records and documentation Qualifications Strong communication and interpersonal skills Professional demeanor with a client-focused mindset Excellent organizational and time management abilities Ability to multitask and manage multiple accounts effectively Strong problem-solving and decision-making skills Proficiency in standard business software and CRM systems Ability to work independently and collaboratively within a team Bachelor’s degree in Business, Marketing, Communications, or related field preferred Additional Information Competitive salary ($55,000 – $59,000 annually) Opportunities for professional growth and advancement Ongoing training and skill development Supportive and collaborative work environment Performance-based growth opportunities Stable full-time position with long-term career potential

Responsibilities

This role involves serving as the primary contact for assigned client accounts, focusing on building strong, long-term relationships and understanding client needs to provide tailored solutions. Responsibilities also include coordinating internally for timely service delivery, monitoring account performance, and resolving client concerns efficiently.