Customer Account Representative at Alphabe Insight Inc

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

60000.0

Posted On

29 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Client Focus, Organizational Skills, Problem-Solving, Detail-Oriented, Professional Demeanor

Industry

Public Relations and Communications Services

Description

Company Description At Swift7 Consultants, we believe that exceptional environments begin with exceptional people. We partner with residential, commercial, and corporate clients to deliver high-quality cleaning solutions that reflect professionalism, reliability, and attention to detail. Our team-oriented culture values consistency, respect, and long-term growth, creating opportunities for individuals who take pride in their work and want to build a stable career. Job Description Swift7 Consultants is seeking a Customer Account Representative to serve as a key point of contact between our clients and internal teams. This role focuses on managing client accounts, ensuring satisfaction, and supporting ongoing business relationships through clear communication and proactive problem-solving. The ideal candidate is organized, detail-oriented, and confident in professional client interactions. Responsibilities Serve as the primary contact for assigned customer accounts Build and maintain strong, long-term client relationships Address client inquiries and resolve issues in a timely and professional manner Coordinate with internal departments to ensure client needs are met Monitor account activity and provide accurate updates when required Maintain detailed records and documentation of client interactions Support account growth through service excellence and reliability Qualifications Strong verbal and written communication skills Professional demeanor with a client-focused mindset Ability to manage multiple accounts and priorities efficiently Strong organizational and problem-solving abilities Comfortable working in a fast-paced, professional environment Proficient with basic office tools and internal systems Additional Information Competitive salary ($57,000 – $60,000 annually) Clear growth and advancement opportunities Skill development and professional training Supportive and collaborative work environment Stable full-time position Long-term career potential within the company

Responsibilities

The Customer Account Representative serves as the primary contact for assigned customer accounts and builds strong, long-term client relationships. They address client inquiries, resolve issues, and coordinate with internal departments to ensure client needs are met.