Customer Account Representative at Alphabe Insight Inc

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

66000.0

Posted On

03 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organizational Abilities, Attention To Detail, Multitasking, Time Management, Customer Satisfaction, Relationship Building, Office Software Proficiency, Customer Management Systems

Industry

Public Relations and Communications Services

Description

Company Description About Us At Chats Cloud Cover, we redefine modern communication by blending creativity, strategy, and innovation. Our mission is to deliver exceptional marketing and advertising solutions that connect brands with their audiences in meaningful ways. Based in the vibrant city of Los Angeles, our company thrives on collaboration, integrity, and a relentless drive for excellence. Job Description Job Description We are seeking a Customer Account Representative who is dedicated, detail-oriented, and passionate about providing outstanding client support. In this role, you will be responsible for managing client accounts, ensuring satisfaction, and building strong long-term relationships. You will serve as a key point of contact between our clients and internal departments, ensuring their needs are consistently met with precision and professionalism. Responsibilities Maintain regular communication with clients to understand their needs and provide timely assistance. Manage account information, documentation, and service updates accurately. Coordinate with internal teams to ensure client requests and concerns are addressed efficiently. Monitor account performance and identify opportunities for improvement. Provide clients with accurate information and support regarding products and services. Uphold company standards by ensuring each client interaction reflects our brand values and commitment to excellence. Qualifications Qualifications Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to multitask, prioritize, and manage time effectively. Professional demeanor with a focus on customer satisfaction and long-term relationship building. Proficiency in basic office software and customer management systems Additional Information Benefits Competitive annual salary: $62,000 – $66,000. Opportunities for professional growth and career advancement. Supportive and collaborative work environment. Comprehensive training and skill-development programs. Full-time position with performance-based incentives.

Responsibilities

The Customer Account Representative will manage client accounts, ensuring satisfaction and building strong long-term relationships. They will serve as a key point of contact between clients and internal departments, addressing client needs with precision and professionalism.