Customer Account Representative at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

49000.0

Posted On

17 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Interpersonal Communication, Problem Solving, Organization, Multitasking, Account Management, Customer Service, Professionalism

Industry

Public Relations and Communications Services

Description

Company Description At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Job Summary We are seeking a customer-focused Customer Account Representative to build strong client relationships while supporting account-related services and ensuring an outstanding customer experience. This role is ideal for individuals who enjoy helping customers, developing professional relationships, and working in a collaborative environment. Responsibilities Build and maintain positive customer relationships. Assist customers with account-related questions and service requests. Provide accurate information about company products and services. Identify customer needs and recommend appropriate solutions. Resolve routine customer concerns in a professional and timely manner. Maintain organized records of customer account activities. Support customer satisfaction and account retention initiatives. Collaborate with team members to achieve service objectives. Follow company policies and customer service standards. Participate in ongoing training and professional development. Benefits Paid training Career advancement opportunities Professional development programs Supportive and collaborative work environment Performance-based growth opportunities Employee recognition programs Ongoing mentorship and coaching Qualifications High school diploma or equivalent required. Strong communication and interpersonal skills. Excellent customer service and relationship-building abilities. Positive attitude and professional demeanor. Strong organizational and multitasking skills. Ability to work independently and as part of a team. Reliable, adaptable, and detail-oriented. Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required. Additional Information Competitive salary ($45,000–$49,000 annually). Career growth and advancement opportunities. Hands-on training and professional development. Collaborative and supportive work environment. Opportunity to develop valuable marketing and business skills. Performance-based advancement opportunities. Full-time position. Monday–Friday schedule. Paid training. Employee recognition programs. Opportunity to contribute to exciting marketing projects and campaigns. Compensation: USD 3800 - USD 4550 - monthly

Responsibilities

Build and maintain positive client relationships while assisting with account-related service requests. Resolve customer concerns professionally and collaborate with team members to achieve service objectives.