Customer Account Representative at Impact RTO Holdings

Lancaster, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

19.0

Posted On

05 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Service, Communication Skills, Heavy Lifting, Delivery Operations, Inventory Staging, Merchandise Refurbishing, Installation, Vehicle Operation, Record Keeping

Industry

Retail

Description

Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! We are looking for people like you to add to the success of our company. Join our Management Development Program, through Impact YOUniversity. Where driven, people-first individuals train from the ground up for leadership roles within our organization. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family. Our coworkers enjoy a total rewards package that pays for performance and includes: $13.00- $19.00 Paid weekly Exceptional performance rewarded with monthly profit sharing Earn recognition for doing great work through our Work Tango rewards platform, this is where your performance turns into prizes 5-day work week with every Sunday off Paid sick, vacation and holidays Employee purchase plan Grow your career with Impact YOUniversity, our internal development program built to prepare future leaders for what’s next 401(k) Retirement Savings Plan plus company matching up to 4% As a Customer Account Representative, you would be responsible for: Drive daily account management performance to meet and exceed company standards Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments Must be able to lift and move (push/pull) heavy items and merchandise Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items Safe operation and cleanliness/organization of the company vehicle Protecting product with blankets and straps Building and staging inventory Refurbishing merchandise Assist with store sales functions Other duties as needed in the store and assigned by Store Manager Qualifications Must be at least 18 years of age Heavy lifting required High school diploma or GED Friendly with great communication skills Excellent customer service skills Valid state driver’s license and clean driving record for a minimum of 1 year Must be able to lift and move (push/pull) heavy items and merchandise as needed Must pass a background check, drug screening, and motor vehicle records check A comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability

Responsibilities

Manage customer accounts to ensure timely payments and maintain accurate activity records. Perform physical tasks including furniture delivery, installation, and merchandise refurbishment.