Customer Account Security Manager at Vodafone United States

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cyber Security, Security Assurance Management, Customer Experience, Risk Assessment, Audit Management, Security Leadership, Technical Insight, Compliance Monitoring, Communication, Collaboration, Reporting, Influencing, Passion For Cyber Security, Security Qualifications

Industry

Telecommunications

Description

Location: Newbury/Farnborough Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Mon to Fri Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do Vodafone Business Security Enhanced (VBSE) is dedicated to protecting Vodafone Business, its employees and customers. In support of this it's essential that we provide a consistent approach to information security is across the whole of Vodafone Business. Working on key accounts, you will act as a Security Officer, you will manage our customers' Information and Cybersecurity requirements within Vodafone, providing security leadership, security technical insight and ensuring that security is an enabler that supports Vodafone and its customers. The Customer Account Security Manager (CASM) will be the single Vodafone point of contact for security for the customer and will ensure the successful delivery of security services, as per the Master Service Agreement. Be a single point of contact for all customer security matters relating to Vodafone Monitoring and maintaining compliance to all contractual security obligations, including agreed reporting. Participate in customer security forums and provide oversight of client security audits Collaborate with all Vodafone Lines of Business to champion our customers current and evolving security posture Conduct Security & Risk assessment, audit management. Who you are Experience in day to day cyber security and security assurance management Some ability to influence good cyber security and security practice Ability to influence customer experience and communications as you will be dealing directly with customer and service/account teams Working with customer and colleagues to deliver cyber security and security obligations Able to provide regular robust reporting on security workload, risks and issues Drive or passion to attain relevant security qualifications Passion for Cyber security and wants to develop into an assurance role. Security Clearance: This position requires the eligibility and ability to obtain and hold UK Security Clearance (SC) clearance Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you. vodafoneuk #VodafoneThree #LI-Hybrid

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Responsibilities

The Customer Account Security Manager will act as a single point of contact for all customer security matters, ensuring the successful delivery of security services. This role involves monitoring compliance with contractual security obligations and participating in customer security forums.