Customer Acquisition and Marketing Platforms - Enablement Services, Product at JPMC Candidate Experience page

Wilmington, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Delivery, Change Management, Operational Management, Continuous Improvement, Release Management, Deployment Processes, Agile Methodologies, Stakeholder Management, Scrum, Feature Delivery, Risk Management, Compliance, Data Analytics, JIRA, Program Delivery, Performance Reporting

Industry

Financial Services

Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager within the Acquisition and Enablement Platforms team, you will work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Coordinate and drive feature delivery across 12+ scrum teams and several Area Product Groups (APGs) – ensuring that features are delivered at the highest quality standards Collaborate with other product and delivery leads to ensure that work is appropriately prioritized and blockers are mitigated Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Demonstrated experience in delivery execution within large, complex programs Experience working on programs using agile-at-scale methodologies Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics Experience using JIRA to manage program delivery and roadmaps

Responsibilities

Lead end-to-end product delivery processes and manage dependencies while ensuring adherence to compliance and regulatory requirements. Coordinate feature delivery across multiple teams to ensure high-quality standards are met.