Customer Administration Officer - Footscray at Royal Freemasons Ltd
Footscray VIC 3011, , Australia -
Full Time


Start Date

Immediate

Expiry Date

04 Dec, 25

Salary

0.0

Posted On

04 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

It, Glasses

Industry

Hospital/Health Care

Description
  • Part time - Monday & Tuesday – 0830 - 1636
  • Supportive team environment
  • Opportunity for professional growth and career development
    Do you want to positively impact the lives of older individuals, helping them live independently and with dignity in their own homes?
    At Royal Freemasons, we believe in compassionate, high-quality care that puts people first—and we want you to be part of that mission.

OTHER REQUIREMENTS

A current, full drivers licence for the State of Victoria which is appropriate for the type of vehicle being driven and comply with any restrictions on their licence (e.g. wearing glasses).
It is a mandatory requirement when working in the Aged Care sector to have a valid Police Clearance or National Disability Insurance Scheme (NDIS) Worker Screening Clearance, or potentially both, to undertake the inherent requirements of this role.
All aged care workers are encouraged to be vaccinated against Covid-19 (3 vaccines) and receive the Flu-Vaccine.

How To Apply:

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Responsibilities

ABOUT THE ROLE

As the first point of contact for our residents, visitors, and families, you will create a warm, welcoming, and professional environment.
Your role will be varied—no two days are the same—with responsibilities across reception, administration, rostering, recruitment, and compliance.

KEY RESPONSIBILITIES

  • Greet and assist residents, families, and visitors in a courteous and professional manner.
  • Manage incoming calls, direct enquiries, and handle messages efficiently.
  • Register and monitor visitors in line with security and safety protocols.
  • Maintain accurate staff files for employees, contractors, volunteers, and students.
  • Support onboarding and offboarding processes with the People & Development team.
  • Assist with rostering, filing, data entry, mail, and other administrative tasks.
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