ARE YOU READY FOR A CAREER WITH MORE MEANING?

At Royal Freemasons, you can be the one to make a positive impact in the lives of older people every day. Experience the rewards of making a difference in someone’s life by showing them compassion and care.

KEY REQUIREMENTS

• First point of contact for customers, greet and assist visitors
• Demonstrate a customer focus to both internal and external customers.
• Ensure employee, resident, prospective resident, and family confidentiality.
• Ensure the correct storage and archiving of records
• Answer all incoming calls, responding to inquiries as necessary
• Assistance with rostering staff using TimeTarget software
• Recruitment and HR administration assistance

SKILLS AND EXPERIENCE

• Demonstrated experience in providing excellent customer service
• High level of computer literacy with aged care software and MS Office
• Excellent communication, problem identification and resolution skills
• Demonstrates enthusiasm, energy, inquisitiveness, initiative and innovative thinking
• Has a warm uplifting personality that can communicate and relate to older people
• Excellent personal presentation
• Minimum 3 years experience in similar role

Please refer the Job description for details