WHO YOU ARE:

You build the customer relationships. You take time to ask questions and define the problem and make learning a priority and a goal.

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:

• Handles tasks of divisional products, independently
• Responsible for incoming sales orders delivered on time and according to specification
• Provides full administration of the contracts, so other departments can build on this
• Is capable of handling special assignments such as credit notes
• Maintain functional contacts with supervisors, managers and other internal departments, with internal suppliers and customers
• Build and maintain relationships with international back offices
• Regularly updates in sales administration tools
• Performs in accordance with the relevant Emerson procedures like ethics and trade compliance

FOR THIS ROLE, YOU WILL NEED:

• At least 2-3 years relevant experience in Customer Administration
• Administration degree (MBO-4 level) or equivalent level in related field
• Advanced level of telephone and complaints handling skills
• Computer Literate (MS Office, with excellent knowledge of Excel)
• Familiar with Emerson divisions and products
• Verbal and written communication skills fluent in Dutch and English