Customer Advisor - Argos at Sainsbury's

Inverness, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Product Knowledge, Sales Advice, Stock Management, Financial Services Explanation, Refund Processing, Teamwork, Flexibility, Digital Tools Usage, Attention to Detail, Store Maintenance, Customer Engagement, Problem Solving

Industry

Retail

Description

What you’ll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming with a genuine enthusiasm for helping customers. Comfortable talking to customers about our financial services when buying certain products Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team Always prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things Embraces using new digital tools and technology to do your job brilliantly Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers Working for us has great rewards: We truly value our colleagues and provide market-leading benefits and training to reflect that: Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day Free food and hot drinks - provided for Colleagues in all our stores Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave Pension – we’ll match between 4-7.5% of your pension contributions Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Argos stores here.

Responsibilities

The role involves ensuring customers have an excellent shopping experience by providing service at tills, website screens, and the collection counter. Responsibilities also include collecting stock for customers, processing payments and refunds, and advising customers on products and financial services.